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troops are missing

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acie01

Newbie

Posts: 5

Joined: Sun Dec 08, 2013 7:39 pm

Post Sun Apr 27, 2014 1:45 pm

troops are missing

Hi, i sent my troops today half an hour ago (April 27, 15:10) from one sub to another, but when they should arrive they disappeared. My troops are in no sub or my main?!? I got no war report or anything else?!? My pp are still the same so it couldn't be an attack. I want my troops back! Please check, thx
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Tue Apr 29, 2014 7:10 am

Re: troops are missing

Hi acie01,

Could you please tell me the approximate amount of your troops, and the coordinates of the relevant sub cities? We'll check for you.

Sometimes if your network connectivity is instable, or internet performance is not very smooth, you may encounter a temporary synchronization latency.

We'd suggest you exit completely, restart the game and check again next time. You can also train 1 infantry and then recheck your Action Tab and target sub.

If the above solution didn't solve your problem, please feel free to provide details and report to us.

Hope our suggestions can help you out. Any other questions or problems please feel free to let us know.

Have a good day.

Best Regards,
Angela (Support 9)
Haypi Team

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