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Cant Login

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Arisman

Newbie

Posts: 3

Joined: Thu Sep 19, 2013 9:39 am

Post Thu Sep 19, 2013 9:43 am

Cant Login

I'll be blunt. I can't login. I have a good connection. I download files over 100 MB with ease. So dont give "maybe you have bad internet connection."
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Thu Sep 19, 2013 1:03 pm

Re: Cant Login

Dear Arisman,

I've tested and confirmed that s608 is runing well. Please provide us the following:
1. what notification did you receive from the system?
2. what device are you using?
3. what is your OS version no. ?
4. what is your app version no. ?

Looking forward to hearing from you. The more details you provide, the quicker we are able to check for you and get back with correspondent suggestion.
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Arisman

Newbie

Posts: 3

Joined: Thu Sep 19, 2013 9:39 am

Post Thu Sep 19, 2013 6:49 pm

Re: Cant Login

1. The login attempt's succesful once in about 20 tries. When it did succeed, it (again) took 1 from about 20 tries to successfully open Action, Map, Letter, City, buildings and every other feature in the game. Everytime it failed, it said "Please check your network connection and try again." As I said before, I opened Opera Mini and Android Market right after quitting the app and browsed the net without marked difficulty.

2. Samsung Galaxy Tablet

3. ICS

4. Haypi Kingdom 3.21

+ I've been playing without problems for weeks before this.
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Arisman

Newbie

Posts: 3

Joined: Thu Sep 19, 2013 9:39 am

Post Fri Sep 20, 2013 11:05 pm

Re: Cant Login

Did I forget to mention every attempt was like around 30 secs? It does mean that 30 secs times 20 tries, so I had to wait about 9 to 10 minutes before getting a successful command.

Y'know what? It's almost as if Haypi is preventing my device from connecting to the internet. It's almost as if Haypi's rejecting me!
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CleneSlayt

Newbie

Posts: 3

Joined: Tue Oct 08, 2013 11:52 pm

Post Wed Oct 09, 2013 12:03 am

Re: Cant Login

I have this same problem! Started about 3-4 days ago. I log in, it says loading, and then says to check my internet connection and try again. I've checked my internet connection and tried again for about a week. I know I have an internet connection because just like Arisman said I browse the internet and download and play other games with ease. I've am also on s608, and also have been playing easily before. This is not only on one device, it's all the devices I have.

I am able to log into other accounts on the same network and devices... it's like the CleneSlayt account doesn't let me on the internet.

Android 4.2.1

Asus Transformer TF700T

Haypi version 3.21.1

Any other info you need please ask. Tired of being locked out...
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CleneSlayt

Newbie

Posts: 3

Joined: Tue Oct 08, 2013 11:52 pm

Post Wed Oct 09, 2013 1:07 am

Re: Cant Login

Just tried it with version 3.11.6 and same thing happened.

Also, it only happens on my WiFi network. A friend from elsewhere tried logging on and got in. BUT please keep in mind it is NOT my network itself, as I am able to log in to other accounts on the same network (different server). It only happens to CleneSlayt. Almost as if my IP were banned from s608...
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CleneSlayt

Newbie

Posts: 3

Joined: Tue Oct 08, 2013 11:52 pm

Post Wed Oct 09, 2013 5:44 pm

Re: Cant Login

Just got the new version 3.21.2 and still have this problem. Why is support not getting back to me? Come on guys.
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wemelchor1

Newbie

Posts: 9

Joined: Sun Nov 03, 2013 8:52 pm

Post Sun Nov 03, 2013 8:59 pm

Re: Cant Login

server 608 is down. or else I would be playing on it.

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