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I cant buy coin

PostPosted: Sat Dec 29, 2012 3:07 am
by Asmrany
hello
Please i want answer i I can't buy coin why ?
Account Name Asmrany

Re: I cant buy coin

PostPosted: Sun Dec 30, 2012 11:56 am
by support9
iTunes User,
Please check and confirm there's enough balance in your account.

Android User:
Please check and confirm there's enough balance in your Google Wallet account or Google Checkout accounts.

WP User:
If you are a windowsphone user, right now Microsoft platform does not support in-app purchase yet, you can send payment for our coin packages to haypiinc@hotmail.com(Haypi's official paypal account) and then notify us by sending a letter to kingdomsupport@haypi.com or your in-game support, we'll check and manually send credit into your account accordingly.

If none of the above situations was applicable to your situation, could you please provide the following detail:
1. what is your server no.?
2. did you see any pop-up messages or any notifications?
3. what device(iDevices: phone, touch, pad; android devices: phone, tablet, amazon tablet etc.; windows phone)

We'll check and see what we can do to help you out.

Re: I cant buy coin

PostPosted: Thu Jan 10, 2013 2:33 pm
by TayasNetz
I have reported this to Support122 also. On the iPhone, if you try to buy coins, it takes FOREVER to load the purchase screen. I never stick around long enough to see if it ever does come up. C'mon people! This is your source of income! Fix it now!

Re: I cant buy coin

PostPosted: Fri May 31, 2013 2:42 pm
by komiga
I'm a WP user and I can't purchase coins. I have no link for "shop". How can I purchase and receive coins without the link? Also, if I have to purchase through PayPal email, how much does it cost if I have nothing to reference?

Re: I cant buy coin

PostPosted: Fri May 31, 2013 8:45 pm
by FOR_GONDOR
komiga wrote:I'm a WP user and I can't purchase coins. I have no link for "shop". How can I purchase and receive coins without the link? Also, if I have to purchase through PayPal email, how much does it cost if I have nothing to reference?



viewtopic.php?f=275&t=9847


This is how you buy coins on a WP.