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Both my accounts

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~Coiner~

Newbie

Posts: 3

Joined: Sun Nov 25, 2012 7:35 pm

Post Sun Nov 25, 2012 7:37 pm

Both my accounts

Both of my accounts when I try logging in. Says communication delay I've deleted the app and re downloaded it still says the same thing and my troops are about to starve...soo help please
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FritzC

Newbie

Posts: 8

Joined: Sun Nov 25, 2012 9:28 am

Post Sun Nov 25, 2012 8:18 pm

Re: Both my accounts

hi

same issue for lot of players now :cry:

on iphone:
viewtopic.php?f=6&t=16826
viewtopic.php?f=6&t=16834

on windows phone:
viewtopic.php?f=6&t=16835

we still wait for an haypi answer ... tic toc tic toc tic toc
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~Coiner~

Newbie

Posts: 3

Joined: Sun Nov 25, 2012 7:35 pm

Post Sun Nov 25, 2012 8:23 pm

Re: Both my accounts

I hope there paying us back in ores lost and troops because this is bullcrap!
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FritzC

Newbie

Posts: 8

Joined: Sun Nov 25, 2012 9:28 am

Post Sun Nov 25, 2012 8:33 pm

Re: Both my accounts

we dont need to hope buddy ...

we shall demand compensation everydays !!
i can understand glitch appears but why do they not answer???

This is realy not acceptable ... for a supposed " superior gaming experience " (like it said in the upper header) :?
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Rube-Do

Newbie

Posts: 15

Joined: Wed Jun 20, 2012 2:30 pm

Location: s95, s99

Post Sun Nov 25, 2012 8:48 pm

Re: Both my accounts

To my understanding, there's no answer because they don't work on weekends. I believe support is based in Asia so we won't hear any real answers until about 10 pm central time during a weekday.

I wouldn't get my hopes up on compensation either. Problems are inevitable and there's no way around them. All we can do is hope for the best results, and a possible backtrack of troop loss, which is unlikely, or something of that manner.
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~Coiner~

Newbie

Posts: 3

Joined: Sun Nov 25, 2012 7:35 pm

Post Sun Nov 25, 2012 9:43 pm

Re: Both my accounts

Well that sucks and they should because 1 most of us spend real world money on this game.
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wpclark

Newbie

Posts: 10

Joined: Wed Feb 08, 2012 2:53 pm

Post Sun Nov 25, 2012 11:58 pm

Re: Both my accounts

I have not been able to login for over 24 hours. What is wrong? When will this be fixed? What will you do about losses of crops and resources? How will I be compensated for not receiving any hunts?
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Kelb6180

User avatar

Citizen

Posts: 111

Joined: Sat Mar 26, 2011 3:09 pm

Post Mon Nov 26, 2012 12:03 am

Re: Both my accounts

Haypi don't work weekends. Our server support used to log on 5-6am UK time from what I remember.

If the rumours are true, don't hold your breath on logging in again any time soon.
TheDolos
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Maelstr0m

Newbie

Posts: 2

Joined: Mon Nov 26, 2012 1:23 am

Post Mon Nov 26, 2012 1:24 am

Re: Both my accounts

I have the exact same issue and I have a pretty high ranked alliance to lead and manage.
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ShadowTen

Newbie

Posts: 8

Joined: Fri Mar 16, 2012 12:51 pm

Post Mon Nov 26, 2012 2:40 am

Re: Both my accounts

This is ridiculous. If you have went around and read some of the forums, you will know that HK was updated recently and is affecting ppl who have changed their phones since creating the acct. Really? They didn't think about the consequences?

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