FAQ  •  Register  •  Login

Coin Purchasing Issue

<<

Dyslogisti

Newbie

Posts: 16

Joined: Sat Apr 30, 2011 2:09 pm

Post Sat Apr 30, 2011 2:32 pm

Coin Purchasing Issue

Tried to purchase a Coin package and the purchase failed, displaying message "Please contact iTunes Support to complete this transaction".
<<

Nathan05

User avatar

King

Posts: 4618

Joined: Wed Oct 20, 2010 4:41 pm

Post Sat Apr 30, 2011 6:07 pm

Re: Coin Purchasing Issue

did you try to purchase the packet with thhe itunes account which you downloaded haypi with
how do you let people know if your hot cakes are selling well?

Nathan05
S106
<<

Dyslogisti

Newbie

Posts: 16

Joined: Sat Apr 30, 2011 2:09 pm

Post Sun May 01, 2011 1:14 am

Re: Coin Purchasing Issue

Have made previous purchases without a problem. iTunes Support is "Investigating" the issue, but after reading around the forum I think it might be Haypi that has blocked purchases in case my account has been hacked.

Issue started using the same iTunes that the game was downloaded with. Have since updated iTunes and phone iOS, deleted game and reinstalled. No joy.
<<

Nathan05

User avatar

King

Posts: 4618

Joined: Wed Oct 20, 2010 4:41 pm

Post Sun May 01, 2011 1:01 pm

Re: Coin Purchasing Issue

It might be Haypi you can always contact them at kingdomsupport@Haypi.com and see what the issue is directly
how do you let people know if your hot cakes are selling well?

Nathan05
S106
<<

Dyslogisti

Newbie

Posts: 16

Joined: Sat Apr 30, 2011 2:09 pm

Post Sun May 01, 2011 2:04 pm

Re: Coin Purchasing Issue

Have reported both here and through in game customer support. Only been 24hrs and it's the weekend. Give it till tomorrow and see if they work before emailing. Would be nice if whoever is responsible could fix it soon.
<<

Nathan05

User avatar

King

Posts: 4618

Joined: Wed Oct 20, 2010 4:41 pm

Post Sun May 01, 2011 4:22 pm

Re: Coin Purchasing Issue

yes it is the weekend allow them a little time to research into your case as well on monday morning
how do you let people know if your hot cakes are selling well?

Nathan05
S106

Return to Bug Report

Who is online

Users browsing this forum: No registered users and 1 guest

Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group.
Designed by ST Software for PTF.