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New device hopefully new game?

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Ekatee

Newbie

Posts: 1

Joined: Sun May 03, 2015 11:07 pm

Post Sun May 03, 2015 11:16 pm

New device hopefully new game?

I started playing haypi dragon a few years back and stopped when my phone got stolen a couple of years later. I downloaded the game today and wanted to start a new account, i chose the server and then the white bar came up and nothing happened. Please fix this bug soon as i would like to start it all over again! Thanks in advance!
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Mon May 04, 2015 6:32 am

Re: New device hopefully new game?

Hi there,

Thanks for reaching out to us. Sorry for the inconvenience. Our current client version is NOT compatible with iOS 8+.
So if your idevice is iOS 8+, you'll encounter the white box blocking issue.

We'll have our tech team check and fix it in the future. Please be patient.

Thank you for your support and cooperation.

Best,
Angela
Haypi Team

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