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Problem after updating to ios7

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batangrpg

Newbie

Posts: 3

Joined: Thu Sep 19, 2013 1:49 pm

Post Thu Sep 19, 2013 2:01 pm

Problem after updating to ios7

There is a white bar in the middle of the screen. I can't tap on anything.
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batangrpg

Newbie

Posts: 3

Joined: Thu Sep 19, 2013 1:49 pm

Post Thu Sep 19, 2013 2:02 pm

Re: Problem after updating to ios7

batangrpg wrote:There is a white bar in the middle of the screen. I can't tap on anything.
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strider17

Newbie

Posts: 2

Joined: Sat Jul 13, 2013 6:56 pm

Post Sat Sep 21, 2013 4:05 pm

Re: Problem after updating to ios7

I am having the same problem, if the screen is idle for 1 second that white bar appears and there is no way to clear it, making it impossible to play the game. Timing really sucks since now I am missing days on tree.
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batangrpg

Newbie

Posts: 3

Joined: Thu Sep 19, 2013 1:49 pm

Post Mon Sep 23, 2013 10:31 am

Re: Problem after updating to ios7

yeah! it sucks! i hope they fix this!
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touchkung

Newbie

Posts: 4

Joined: Wed Jul 03, 2013 9:02 pm

Post Thu Oct 09, 2014 6:13 am

Re: Problem after updating to ios7

Yeah it's messed up big time.I even tried reloading my app but it didn't work.They better fix this fast otherwise they are going down.
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SonataGirl

Newbie

Posts: 1

Joined: Thu Apr 09, 2015 1:56 pm

Post Thu Apr 09, 2015 2:02 pm

Re: Problem after updating to ios7

I have this white bar too!!! And can't play from my new iphone with ios 8...... Please check this. Its like popup
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Fri Apr 10, 2015 6:13 am

Re: Problem after updating to ios7

SonataGirl wrote:I have this white bar too!!! And can't play from my new iphone with ios 8...... Please check this. Its like popup


Hi there,

The current client version is not compatible with the iOS 8+. Thus, when you enter the game, you'll encounter the white bar blocking issue.

We'll have our tech team check and fix it in the future. Please be patient.

We're sorry for any inconvenience caused. Thank you for your support and cooperation.

Best,
Angela
Haypi Team
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-Espada-

User avatar

Baron

Posts: 268

Joined: Mon Apr 09, 2012 6:41 am

Location: California, USA

Post Fri Apr 10, 2015 8:14 am

Re: Problem after updating to ios7

support9 wrote:
Hi there,

The current client version is not compatible with the iOS 8+. Thus, when you enter the game, you'll encounter the white bar blocking issue.

We'll have our tech team check and fix it in the future. Please be patient.



I do wonder how long it takes to optimize a simple IOS game, sure it isn't the easiest thing to do but you have had more than enough time to make your preparations (unless you have not even started working on it) IOS 8 released in September 2014 and it has been about 9 months since then and yet you have not optimized it. not to mention the last update was in December of 2012.
HD - Server 2 (101)

Character Lvl: 39

Crystal Lvl: 40
Devil Lvl: 40
Bigeye Lvl: 37
Angelo Lvl: 31
Lava Lvl: 30
Leshy Lvl: 27
Roco Lvl: 25
Shell Lvl: 24
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Ernest45

Newbie

Posts: 1

Joined: Wed Jul 22, 2015 9:58 am

Post Wed Jul 22, 2015 10:06 am

Re: Problem after updating to ios7

This white bar is soo anoying! even on my phone, moms phone and Ipad it does the same thing! and I already am at the final stage! HOW DO YOU FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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RO-5ELiTE

User avatar

Conqueror

Posts: 1014

Joined: Wed Oct 13, 2010 5:33 pm

Location: USA California

Post Wed Jul 29, 2015 8:49 pm

Re: Problem after updating to ios7

Same issue here, had this white bar for about 3-5 months now. Glad someone made a post about it.

Thank You!
Ro
-Haypi Dragons - S2 = S101 - RO-5ELiTE - Activity = (Off)
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Haypi Dragons Support:
dragonsupport@haypi.com

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Ro ;)

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