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Network failure,can't log in

PostPosted: Tue Apr 09, 2013 4:17 pm
by dum54321
Whenever I try to log in it says connecting to server but then stops and says "network failure",yet I have full connection. I log in to my brothers account and it works fine. Even on another device it won't let me log in to mine. Haypi,please fix this so I may continue playing,thanks.

Re: Network failure,can't log in

PostPosted: Tue Apr 09, 2013 4:30 pm
by RO-5ELiTE
dum54321 wrote:Whenever I try to log in it says connecting to server but then stops and says "network failure",yet I have full connection. I log in to my brothers account and it works fine. Even on another device it won't let me log in to mine. Haypi,please fix this so I may continue playing,thanks.


Please contact support directly at:
dragonsupport@haypi.com

Provide:
-Server Number:
-Username:
-Your issue/problem/bug:

;)

Re: Network failure,can't log in

PostPosted: Tue Apr 09, 2013 9:46 pm
by dum54321
Thanks, sent an email to them,hope to get fixed soon.

Re: Network failure,can't log in

PostPosted: Thu Apr 11, 2013 5:46 am
by T123456789
dum54321 wrote:Thanks, sent an email to them,hope to get fixed soon.

Those are symptoms of a banned account. I bet you will not get an answer from support. I don't know why haypi has not programmed a message pop up to say account is banned lol