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Account Hacked (SUPPORT DO YOUR JOB)

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-Espada-

User avatar

Baron

Posts: 268

Joined: Mon Apr 09, 2012 6:41 am

Location: California, USA

Post Tue Apr 09, 2013 1:02 am

Account Hacked (SUPPORT DO YOUR JOB)

I was playing HD and i recieved a few messages saying my account was accessed by another device. Im missing coins and i had 3 Power stones level 4. now i only have 2 lvl 4 Power stones and im missing 40 Energy crystals. turns out someone was playng on my account and they embeded one of the Power stones on my crystal. i was saving these for an orange power stone.

Bottom Line is i am missing 2 coins, 1 power stone lvl 4, and 40 energy crystals. it is unlikely that the hacker knows my current password but i changed it anyway. ban the deice that is using my account and wasting my stuff!!!
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Last edited by -Espada- on Tue Apr 09, 2013 1:52 am, edited 1 time in total.
HD - Server 2 (101)

Character Lvl: 39

Crystal Lvl: 40
Devil Lvl: 40
Bigeye Lvl: 37
Angelo Lvl: 31
Lava Lvl: 30
Leshy Lvl: 27
Roco Lvl: 25
Shell Lvl: 24
<<

RO-5ELiTE

User avatar

Conqueror

Posts: 1014

Joined: Wed Oct 13, 2010 5:33 pm

Location: USA California

Post Tue Apr 09, 2013 1:20 am

Re: Account Hacked (SUPPORT DO YOUR JOB)

Are you sure you didn't just sign into your account on a different device and one of your cousins got a hold of it and made some stupid decisions?

Idk it may just be me but i had that happen to me before haha

Suggestion:
Well your first choice of action would be to change your password.

Then notify support directly.

;)
-Haypi Dragons - S2 = S101 - RO-5ELiTE - Activity = (Off)
-Clash of Clans - Ro - Activity = (24/7)

Haypi Dragons Support:
dragonsupport@haypi.com

-My YouTube Channel:
http://www.youtube.com/user/RO5ELiTE?feature=mhee

Ro ;)
<<

-Espada-

User avatar

Baron

Posts: 268

Joined: Mon Apr 09, 2012 6:41 am

Location: California, USA

Post Tue Apr 09, 2013 1:24 am

Re: Account Hacked (SUPPORT DO YOUR JOB)

i remember signing into my account at the Apple Store. but this was a long time ago and i lost my stuff sometime yesterday. either way how would changing my password solve it? When starting the game it doesnt ask for the password it automatcally logs in
HD - Server 2 (101)

Character Lvl: 39

Crystal Lvl: 40
Devil Lvl: 40
Bigeye Lvl: 37
Angelo Lvl: 31
Lava Lvl: 30
Leshy Lvl: 27
Roco Lvl: 25
Shell Lvl: 24
<<

RO-5ELiTE

User avatar

Conqueror

Posts: 1014

Joined: Wed Oct 13, 2010 5:33 pm

Location: USA California

Post Tue Apr 09, 2013 2:46 am

Re: Account Hacked (SUPPORT DO YOUR JOB)

-Espada- wrote:i remember signing into my account at the Apple Store. but this was a long time ago and i lost my stuff sometime yesterday. either way how would changing my password solve it? When starting the game it doesnt ask for the password it automatcally logs in


No... Once changing the password, other accounts they will now be prompted to re-login because they password no longer matches the new one your created.

;)
-Haypi Dragons - S2 = S101 - RO-5ELiTE - Activity = (Off)
-Clash of Clans - Ro - Activity = (24/7)

Haypi Dragons Support:
dragonsupport@haypi.com

-My YouTube Channel:
http://www.youtube.com/user/RO5ELiTE?feature=mhee

Ro ;)
<<

-Espada-

User avatar

Baron

Posts: 268

Joined: Mon Apr 09, 2012 6:41 am

Location: California, USA

Post Tue Apr 09, 2013 2:48 am

Re: Account Hacked (SUPPORT DO YOUR JOB)

okay then, i still want my stuff back. how can i convince support to return my stuff? perhaps offering my firstborn as a sacrifice?
HD - Server 2 (101)

Character Lvl: 39

Crystal Lvl: 40
Devil Lvl: 40
Bigeye Lvl: 37
Angelo Lvl: 31
Lava Lvl: 30
Leshy Lvl: 27
Roco Lvl: 25
Shell Lvl: 24
<<

RO-5ELiTE

User avatar

Conqueror

Posts: 1014

Joined: Wed Oct 13, 2010 5:33 pm

Location: USA California

Post Tue Apr 09, 2013 4:56 am

Re: Account Hacked (SUPPORT DO YOUR JOB)

-Espada- wrote:okay then, i still want my stuff back. how can i convince support to return my stuff? perhaps offering my firstborn as a sacrifice?


I can guarantee that with an issue like yours, you will not receive your stuff back or any kind of refund. :l

;)
-Haypi Dragons - S2 = S101 - RO-5ELiTE - Activity = (Off)
-Clash of Clans - Ro - Activity = (24/7)

Haypi Dragons Support:
dragonsupport@haypi.com

-My YouTube Channel:
http://www.youtube.com/user/RO5ELiTE?feature=mhee

Ro ;)
<<

sepucko

Newbie

Posts: 11

Joined: Fri Mar 15, 2013 2:03 pm

Location: Sweden

Post Tue Apr 09, 2013 6:27 am

Re: Account Hacked (SUPPORT DO YOUR JOB)

What kind of hacker would login to an account just to embed a stone? Sounds like the worst kind of them :)
<<

Zrtho

Citizen

Posts: 115

Joined: Wed Oct 17, 2012 4:15 am

Post Fri Apr 12, 2013 4:38 am

Re: Account Hacked (SUPPORT DO YOUR JOB)

-Espada- wrote:I was playing HD and i recieved a few messages saying my account was accessed by another device. Im missing coins and i had 3 Power stones level 4. now i only have 2 lvl 4 Power stones and im missing 40 Energy crystals. turns out someone was playng on my account and they embeded one of the Power stones on my crystal. i was saving these for an orange power stone.

Bottom Line is i am missing 2 coins, 1 power stone lvl 4, and 40 energy crystals. it is unlikely that the hacker knows my current password but i changed it anyway. ban the deice that is using my account and wasting my stuff!!!



look at the bright side...
he/she got you a gold chest :lol: :lol: :lol:
<<

-Espada-

User avatar

Baron

Posts: 268

Joined: Mon Apr 09, 2012 6:41 am

Location: California, USA

Post Fri Apr 12, 2013 5:45 am

Re: Account Hacked (SUPPORT DO YOUR JOB)

Zrtho wrote:
look at the bright side...
he/she got you a gold chest :lol: :lol: :lol:


actually i got that chest myself...
HD - Server 2 (101)

Character Lvl: 39

Crystal Lvl: 40
Devil Lvl: 40
Bigeye Lvl: 37
Angelo Lvl: 31
Lava Lvl: 30
Leshy Lvl: 27
Roco Lvl: 25
Shell Lvl: 24

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