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Tapjoy offers and coin purchases

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tn1kinobe

Newbie

Posts: 5

Joined: Sun Feb 03, 2013 6:08 pm

Post Thu Mar 21, 2013 3:47 am

Tapjoy offers and coin purchases

When I visit the Tapjoy website, and complete an offer by downloading an app and playing it, I am promised coins, but never receive it. I have contacted both haypi support, and tapjoy support. Tapjoy says their records show I have received them. Believe me, I have not. Also, I then tried to purchase coins in the game, and instantly, a window pops up and says "purchase successful", without even asking me for my password, and no coins we're actually purchased or added to my account. What gives? Any suggestions or help?
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support54

Elite

Posts: 86

Joined: Wed Jul 06, 2011 2:48 am

Post Mon Mar 25, 2013 1:55 am

Re: Tapjoy offers and coin purchases

Please send the receipt id and the whole confirmation letter to dragonsupport@haypi.com. We will check for you. Write your account name in the email.

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