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Buying Coin Pack.
Posted:
Fri Jun 15, 2012 9:57 pmby Aerodent
To Support.
Okay, when I was playing the game I decided to buy tw0 750 coin packs during the Coin Sale. It said I sucessfully bought both sets. So I had a total of 1953 coins. (3 extra from earning/buying it from previous purchases) I spent 20 of those coins on training leshy for dragon eyrie. So I have a total of 1933. When I relogged into the game, it only shows me having a total of 953. Showing that it only gave me one of those purchases and not both. Even my bank transcation says I made two purchases costing me $53.24 cause of tax each. So I would like to know what happen to my other 975 coins that I bought with my money. I was wondering if you can help me get my coins back. Because I do not want to waste $53 on getting absolutely nothing.
Thanks,
Aero
Posted:
Fri Jun 15, 2012 10:41 pmby Kelso17
This post has been removed.
Re: Buying Coin Pack.
Posted:
Fri Jun 15, 2012 11:32 pmby Aerodent
Kelso17 wrote:support9 wrote:i. iTunes User
Please tell us the time and date when the purchase has been made, your full name, copy and paste the iTunes confirmation letter to us(which will be sent to user after each successful purchase)--if you have deleted your confirmation letter, you can also screenshot your purchase history and send to us.
ii. paypal(HAYPI CO., LIMITED
haypiinc@hotmail.com)
Please tell us: the time and date when the purchase has been made; your full name; email address registered to your paypal account; transaction id (very important)
We'll check and get back to you soon after receiving all the required info.
Looking forward to hearing from you.
Please either letter your in-game support or
dragonsupport@haypi.com, we'll find a solution for you asap.
Am I suppose to Mail haypiinc or Dragon support. Cause I mailed Both
Posted:
Fri Jun 15, 2012 11:38 pmby Kelso17
This post has been removed.
Re: Buying Coin Pack.
Posted:
Fri Jun 15, 2012 11:41 pmby Aerodent
Kelso17 wrote:Aerodent wrote:Am I suppose to Mail haypiinc or Dragon support. Cause I mailed haypiinc.
Email dragonsupport. There are a number of threads at the beginning of this forum labelled "Missing coins". All the replies from Support9 are what I quoted for you. You can go check them out and see if there's anything else there that you might need.
I hope it gets sorted bro. Missing coins isn't fun.
The missing coin isnt really a big deal for me. The big deal is wasting $53.24 on something i did not get/lost.
Re: Buying Coin Pack.
Posted:
Sat Jun 16, 2012 5:33 amby Aerodent
The original message was received at Fri, 15 Jun 2012 19:34:59 -0400
from mtaomg-mb05.r1000.mx.aol.com [172.29.41.76]
*** ATTENTION ***
Your e-mail is being returned to you because there was a problem with its
delivery. The address which was undeliverable is listed in the section
labeled: "----- The following addresses had permanent fatal errors -----".
The reason your mail is being returned to you is listed in the section
labeled: "----- Transcript of Session Follows -----".
The line beginning with "<<<" describes the specific reason your e-mail could
not be delivered. The next line contains a second error message which is a
general translation for other e-mail servers.
Please direct further questions regarding this message to the e-mail
administrator or Postmaster at that destination.
--AOL Postmaster
----- The following addresses had permanent fatal errors -----
<dragonsupport@haypi.com>
(reason: 550 5.7.0 Your server IP address is in the SORBS DNSBL database,
bye)
----- Transcript of session follows -----
... while talking to haypi.com.:
>>> DATA
<<< 550 5.7.0 Your server IP address is in the SORBS DNSBL database, bye
550 5.1.1 <dragonsupport@haypi.com>... User unknown
451 4.4.1 reply: read error from haypi.com.
What the heck does that mean?
Posted:
Sat Jun 16, 2012 6:51 pmby Kelso17
This post has been removed.
Re: Buying Coin Pack.
Posted:
Sun Jun 17, 2012 4:21 amby support9
Aerodent wrote:The original message was received at Fri, 15 Jun 2012 19:34:59 -0400
from mtaomg-mb05.r1000.mx.aol.com [172.29.41.76]
*** ATTENTION ***
Your e-mail is being returned to you because there was a problem with its
delivery. The address which was undeliverable is listed in the section
labeled: "----- The following addresses had permanent fatal errors -----".
The reason your mail is being returned to you is listed in the section
labeled: "----- Transcript of Session Follows -----".
The line beginning with "<<<" describes the specific reason your e-mail could
not be delivered. The next line contains a second error message which is a
general translation for other e-mail servers.
Please direct further questions regarding this message to the e-mail
administrator or Postmaster at that destination.
--AOL Postmaster
----- The following addresses had permanent fatal errors -----
<dragonsupport@haypi.com>
(reason: 550 5.7.0 Your server IP address is in the SORBS DNSBL database,
bye)
----- Transcript of session follows -----
... while talking to haypi.com.:
>>> DATA
<<< 550 5.7.0 Your server IP address is in the SORBS DNSBL database, bye
550 5.1.1 <dragonsupport@haypi.com>... User unknown
451 4.4.1 reply: read error from haypi.com.
What the heck does that mean?
If that email is returned by the mailing system, please send it to your in-game support: Settings(gear look icon)-Help-Support-Clicking here
Re: Buying Coin Pack.
Posted:
Sun Jun 17, 2012 4:34 amby Aerodent
How long does it actually take for the support to help me with my problem? Or read my messages?
Posted:
Mon Jun 18, 2012 4:04 amby Kelso17
This post has been removed.