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Bought coins but didn't get them

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JackHood

Newbie

Posts: 4

Joined: Sat Mar 03, 2012 8:24 pm

Post Sat Mar 03, 2012 8:27 pm

Bought coins but didn't get them

Hi, I had just bought coins today almost an hour an a half ago but did not receive them. I have sent an email to dragonsupport already. My email is Bklyngamers@gmail.com
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Judonghe

Newbie

Posts: 4

Joined: Sun Mar 04, 2012 4:55 am

Post Sun Mar 04, 2012 5:02 am

Re: Bought coins but didn't get them

Me too. i bought on last friday, but didn't get them. and the helping center is no comments! Please give me a answer GM! My email is jdhyok@yahoo.com
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SonicAudio

Beginner

Posts: 52

Joined: Sat Jan 07, 2012 4:19 am

Post Sun Mar 04, 2012 6:39 am

Re: Bought coins but didn't get them

If it has been drafted from your account and you get no reply from support then call apple, there is no wait to see what happens, they issue a credit instantly
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Judonghe

Newbie

Posts: 4

Joined: Sun Mar 04, 2012 4:55 am

Post Sun Mar 04, 2012 10:56 am

Re: Bought coins but didn't get them

Excuse me, Sonic.
will you tell me how to report to apple?
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Bob87173

Beginner

Posts: 43

Joined: Tue Jun 07, 2011 1:46 pm

Post Sun Mar 04, 2012 3:29 pm

Re: Bought coins but didn't get them

JackHood wrote:Hi, I had just bought coins today almost an hour an a half ago but did not receive them. I have sent an email to dragonsupport already. My email is Bklyngamers@gmail.com


Go into your email you will see a itunes recite copy that and send it to support they will then have proof that you didnt get the coins.
Bob8717(so little played)
Nico5538(hacked)
Kidbob(inactive)
Bobslilman(inactive)
Bob87172(inactive)
Bob87173(ADDICTED)
Bob87174(inactive)
Bob87176(inactive)
Bob87177(inactive)
Bob87178(inactive)
Wow lots of accounts????
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JackHood

Newbie

Posts: 4

Joined: Sat Mar 03, 2012 8:24 pm

Post Sun Mar 04, 2012 3:57 pm

Re: Bought coins but didn't get them

Yeah did that already, just waiting for a reply
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SonicAudio

Beginner

Posts: 52

Joined: Sat Jan 07, 2012 4:19 am

Post Sun Mar 04, 2012 4:43 pm

Re: Bought coins but didn't get them

Judonghe wrote:Excuse me, Sonic.
will you tell me how to report to apple?

800-my-iPhone or 800-apl-care
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ttchiam

Newbie

Posts: 1

Joined: Thu Mar 31, 2011 9:45 pm

Post Sun Mar 04, 2012 5:53 pm

Re: Bought coins but didn't get them

I thought it was only me who got this problem. They deducted my card twice when i try to purchase again...sob sob
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JackHood

Newbie

Posts: 4

Joined: Sat Mar 03, 2012 8:24 pm

Post Sun Mar 04, 2012 10:10 pm

Re: Bought coins but didn't get them

It's weird cus it wasn't like this for haypi kingdom
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Mon Mar 05, 2012 2:51 am

Re: Bought coins but didn't get them

i. iTunes User
Please tell us the time and date when the purchase has been made, your full name, copy and paste the iTunes confirmation letter to us(which will be sent to user after each successful purchase)--if you have deleted your confirmation letter, you can also screenshot your purchase history and send to us.
ii. paypal(HAYPI CO., LIMITED haypiinc@hotmail.com)
Please tell us: the time and date when the purchase has been made; your full name; email address registered to your paypal account; transaction id (very important)
We'll check and get back to you soon after receiving all the required info.
Looking forward to hearing from you.
Please either letter your in-game support or dragonsupport@haypi.com, we'll find a solution for you asap.
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