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missing/replaced synthesis stone

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Subgu

Newbie

Posts: 2

Joined: Wed Dec 28, 2011 6:34 am

Post Wed Dec 28, 2011 7:21 am

missing/replaced synthesis stone

I attempted to send this to support but it said my SS exceeded file size limit

I'm not sure when this happened. but my lvl 1 synthesis stone seems to have been replaced by a lvl 1 defense stone. If you look in the SS my synthesis stone use to be in the 2nd box but now both the 2nd and 3rd boxes are lvl 1 defense stones and should be stacked not separate. i hope you understand what i mean.
the device is an iphone4 running ios 4.2.8
Thanks

Image
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pengyanchun

Citizen

Posts: 116

Joined: Wed Apr 20, 2011 6:49 am

Post Wed Dec 28, 2011 7:31 am

Re: missing/replaced synthesis stone

type the Reorder button can stack the same stone together
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Subgu

Newbie

Posts: 2

Joined: Wed Dec 28, 2011 6:34 am

Post Wed Dec 28, 2011 7:33 am

Re: missing/replaced synthesis stone

i see but then where did my synthesis stone go hmm
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Wed Dec 28, 2011 7:43 am

Re: missing/replaced synthesis stone

Subgu wrote:i see but then where did my synthesis stone go hmm


have you saved any screenshot before the problem occurs?
Please restart the app and check again. If the problem still exists, please answer my following questions:
Have you accidentally synthesize before you reorder your warehouse?
Have you checked your letter with attachment yet?
We've checked and here's the synthesis log:
2011-12-26 20:16:19 synthesize item. You might have already consumed your synthesis stone.

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