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Cannot get coins.

PostPosted: Sat Dec 10, 2011 4:17 am
by Link209
Bought one $4.99 coin pack. I waited. I restarted. No letter. No coins.
Maybe it was just a bug. I (again) buy a $4.99 coin pack...

I don't get anything. I then buy a $0.99 coin pack. Still no coins. :(

Guess I'll be lettering support tonight.

EDIT: I got my coins! Thank you Thomas! :D

Re: Cannot get coins.

PostPosted: Sat Dec 10, 2011 5:04 am
by Thomas
Don't worry, we will contact you later!
:)

Re: Cannot get coins.

PostPosted: Sat Dec 10, 2011 5:15 am
by Link209
Thank you!! I'm glad to hear that! :D

Re: Cannot get coins.

PostPosted: Sun Dec 11, 2011 11:22 am
by Mak123
coin shop wont load waiting 10 mins so far bought 2 packs yesterday and wont load today. guess this was seen cause was told to log in again ingame and coin shop worked then i bought a 750 coin pack with nothing happening so i try again and am told insufficient credit check it took the money try a 9 coin pack to see if it weill push it through then nothing

Re: Cannot get coins.

PostPosted: Sun Dec 11, 2011 4:05 pm
by support9
Sorry for the inconvenience, please tell us ur dragon ID and approximate time of purchase, respective packages.
We'll check and get back to you.
You can also letter us at dragonsupport@haypi.com