A few things..
1. WE NEED MORE PVP MAPS! It was nice that haypi recently added two more but we need several more, think big like 20-40 more maps. Also, make the 4v4 maps available in 1v1, 2v2, 3v3. Most people that remain loyal to this game do so only because they enjoy pvp, lets be honest the normal levels are sub par and most other parabolic line games like angry birds are way better so clearly we are playing for the pvp/social elements and nothing else.
2. In pvp I think it would be nice if the turns alernated by team but were still in order of agility. Its frustrating for players to wait to connect and not get a turn, granted this will happen regardless to lower level players. For example, if team A has a Bolt/Xstal and team B has Leshy/Bolt (assuming all have the same AGI). It would make sense that team A's xstal goes first then team B's Bolt goes next. This has been a flaw in pvp for a long time. In fact, I know several players that wont play with anything but a fast xstal or Bolt.
3. MORE CONTENT! Haypi has certainly made a ton of cash on bolt. It would be nice if they used that revenue to add some more content to the game. Open up the PVP Arena Contest, Raise the level cap, add new abilities or additional types of pvp styles. For example, an everyman for himself mode, or damage race ...something , there are tons of possibilities here. Also, the Bolt fragment thing is terrible PR for you guys, you should have made the fragments possible to get on the wheel on the same day bolt could be purchased in the shop. Some people quit over this. The PIP thing I feel was different bc it was more of an award for making a large contribution.
4. I continue to believe that the prices for coins are too high for the average player. It was a step in the right direction when the amount of coins people got was increased but I cant help but feel that since that happened, the drop rates of items lvl4 and above has decreased significantly. That said, I think the coin system continues to slow down the success of this game, it should be 1000 coins for $10 and each coin coins your CD or laputa or tree or whatever you want and it doesnt go up exponentially each time you do it. I believe the coiner population would grow to epic porportions system if it was more affordable. Me personally I dont care bc I have money to burn, but 95% of the people I know in HD would probably agree with me on this.
5. Service: This will be the last time I mention this, the service we as players get from this company is very low quality. I can understand that the emails from support are ridden with grammatical/spelling erros as english is clearly not their first language, which is fine. However, the help people get isnt really help at all. Support should be more timely in their responses to people and they should help players. I have heard and experienced so many horror stories about people having a problem with the wheel and as a result they lost a syn 4 (Warehouse Glitch anyone?) and instead of giving people what they lost, haypi refunded the coins, what a joke. Furthermore, I continue to struggle with why its so hard for people to move to another server or edit their user name. People have like twelve accounts just to be able to visit other servers. I know this can be done, in fact I remember one guys name on S9 was changed because support felt it was offensive (took two months and remained muted the entire time) but it seems that haypi is reluctant to provide users with any type of support beyond emailing people about inappropriate chat or suspected hackers. I would be interested to know what exactly support does as I have not one good story to tell about them helping someone resolve an issue.
6. Experts: Most servers dont have one. It would seem to me that haypi is either too lazy to identify them or simply doesnt want to. This is problematic as support is never online either which leaves the door wide open to trolls. Oh and the players on the servers should decide who the experts are, not you haypi because quite frankly, you are in no position to decide who is worthy.
7. Glitches continue to plague this game. Angelo's healing dropping through maps, Ice rain through floors, Not in Battle and more recently a new one called "Room is in Battle" , also issues like what you get from the wheel isnt what the wheel landed on. I have personally emailed you guys about these things but nothing is ever done. Why? Do you not want people to stay and spend money on this game? I would imagine a company would want to deliver the highest quality product possible in order to ensure the players are haypi.
I am pretty sure I am one of your best customers, I would suggest you take some of the above seriously.
Phillygrk (s9) Player Lvl 40
All Dragons Level 40, 8 OJ