I remember

I remember when pvp was fun.
I remember when each server had a sense of community, were players on one server could choose to 4v4 with low level dragons just to play with the noobs.
I remember when the better dragon had an advantage in pvp.
I remember when it was hard to get to level 40 even with coins.
I remember the various high level players that have since been replaced with noobs running around with full oj dragons at level 30.
I remember support used to sign on from time to time.
What I can't remember is when the last time Haypi cared enough to listen to it's user base. I have seen so many people complain in this board everyday about the terrible customer service and product delivery issues and yet Haypi does nothing to respond. It was bad enough that double turn was implemented but then the servers were merged and suddenly scores mattered in order to qualify for an imaginary tournament that will never open. So Haypi gave us double the coins , so what android users get 1k coins for $1, it's appalling ...hope they don't get merged with us.

I stayed with this game because of all the things I used to remember, but those memories are quickly fading and being replaced with frustrating experiences. So Haypi I ask you again and make no claim to speak for everyone but invite any that agree with me ( and were able o figure out how o gain access here) to chime in.

1. Make cross server pvp an option not mandatory.
2. Eliminate the double turn garbage. I don't care if a lvl40 one shots a level 20, tell the level 20 to go farm exp it's so easy now anyway.
3. Change the requirements for how to qualify for this tournament that never happened. It's ridiculous that people stopped pvp to avoid losing pts. Honor base or win count.
4. For anyone that didn't purchase a boat load of lvl4 chests for 200 sc, gift them 3 syn 4, no catch just because you are sorry for what happened.
5. Make the current price of coins, standard. 1500 coins for $50 is reasonable, double for sale days. Decrease the coins it takes to boss, the lower cost for the first few was a step in the right direction.
6. Repair Angelo, because in her current state she is useless. Next time you decide to "nerf" a dragon give players the option to get back all the coins, experience etc they invested into it if they decide they want to main another dragon.
7. Improve your customer service. For example, as your customer we don't care that your policy is to change names or servers for exception x or y, we expect you to do what we tell you to. Telling us what your policy is implies you don't care to serve us appropriately. We are paying you money so last I checked that puts us in charge.
8. Fix the forum access, why does this problem still exist. No one cares o play Haypi kingdom to write here. Maybe people would actually vote for an expert.
9. Beta your updates before release, there are plenty of people in your fan based that would be happy to do this, probably for free.
10. Take the cd off Laputa. It's annoying that noobs have all dragons with Laputa stones bc of a glitch. Make that not a big deal.


This isn't he first time these things have been mentioned in fact most were brought up way before the purple chest for 200/sc glitch. However, the sc issue was fixed within hours of discovery but the forum issue existed since Haypi was released.

You can choose to ignore me but I warn you I will eventually tire of the current state of this game and when I do I will quit playing which in turn will result in several people on my server and perhaps a few other servers follow me into the sunset. I hear a new similar game called Bomb Island is making waves in Asia. I know 3 outstanding players that left HD for that game on s9,I wonder if its coming stateside

Perhaps what you really need is a group of your user base that you have help you with improving the game experience, many US gaming companies do this.

Anyway, thanks.

-Phil

You know phill you are a very wise character and a very good player. I know Haypi has made several mistakes, many changes and lots of fixes which somewhat equalize everything between each player. I can agree with you on many of those points but give the game a chance.
I am glad that you posted this in the "suggestions" page that way Haypi may consider your arguments. Now all I ask of you is to just give Haypi Dragons some time to fix the issues and improve the game, the way we want them too hopefully.

I agree Philly 100%

support please respond to this with an actual response and not the generic

"We are currently working on the issue and game improvements to the game and game play. Please be patient. thanks haypi team."

They need to fix all these issues. I completely agree with everything you said. Maybe add the fact that you should be able to exchange your embedded stones to a different dragon ( at a cost that is reasonable ) just in case you decide to get a new main dragon like Philly said that was a problem for a few ppl with Angelo. The only real post I have seen on here from support has been Jerry. I think they should comment on most posts to give us feed back on what is happening what they are considering and what not. Or at least make a post every couple days telling you what they would consider and what would be out of the question. That is what I think, and maybe have a set of 2 support ppl on at different times throughout the day to help solve issues.

1. Make cross server pvp an option not mandatory.
2. Eliminate the double turn garbage. I don't care if a lvl40 one shots a level 20, tell the level 20 to go farm exp it's so easy now anyway.
3. Change the requirements for how to qualify for this tournament that never happened. It's ridiculous that people stopped pvp to avoid losing pts. Honor base or win count.
4. For anyone that didn't purchase a boat load of lvl4 chests for 200 sc, gift them 3 syn 4, no catch just because you are sorry for what happened.
5. Make the current price of coins, standard. 1500 coins for $50 is reasonable, double for sale days. Decrease the coins it takes to boss, the lower cost for the first few was a step in the right direction.
6. Repair Angelo, because in her current state she is useless. Next time you decide to "nerf" a dragon give players the option to get back all the coins, experience etc they invested into it if they decide they want to main another dragon.
7. Improve your customer service. For example, as your customer we don't care that your policy is to change names or servers for exception x or y, we expect you to do what we tell you to. Telling us what your policy is implies you don't care to serve us appropriately. We are paying you money so last I checked that puts us in charge.
8. Fix the forum access, why does this problem still exist. No one cares o play Haypi kingdom to write here. Maybe people would actually vote for an expert.
9. Beta your updates before release, there are plenty of people in your fan based that would be happy to do this, probably for free.
10. Take the cd off Laputa. It's annoying that noobs have all dragons with Laputa stones bc of a glitch. Make that not a big deal.


-Phil

I think all of these are great ideas except for number 2. I love the idea of double turning people it makes Pvp challenging and more fun in my opinion.. It actually makes pvp involve skill not just dragon strength. But tbh I don't really care about numbers 1,5,6,7,8,9 they really don't pertain to me but if they happened I won't mind. But numbers 3,4,10 are ones I really care about, I have stopped playing pvp so much because afraid to not be qualified in the tournament when it starts and I know a lot of other people have too. I think everyone who didn't get the buy 200sc lvl 4 chests deserve 3 lvl 4 syn stones to help even the odds. And last you should take the cd off of laputa because the glitch already gave everyone what they needed so why not just let everyone have the same chance, I have a friend who has stopped playing recently because he wanted A second lvl 40 dragon but since it is impossible to get energy crystals now a days he has given up on doing bc not having full stones just makes the dragon weak and worthless. He rarely goes on to play boss and that's it because he also is in the tournament and doesn't want to not qualify.. Please read and consider

Do not make it so you can take stones off of dragons bc that ruins the. purpose of them.. If you could move them from one dragon to another then why continue playing to get stones for your other dragons.. All you would need it is all 8 stones and you would be set.. Which means people could just basically hop onto the band wagon on which dragon is the strongest and most popular.. I know many people who wished they picked another dragon but that's their fault and that is their drive to continue playing the game to get that dragon strong as well

I do agree with most of what you said philly

However, I don't think trying to figure out who got the lv 4 chest is practical for haypi. I mean you are looking at at least 3000 active accounts even if you have complete logs it will probably take months to figure who bought what. And at the speed support is going it can take even years. So the 3 lv 4 synth isn't a good solution. In fact I don't think there is a good solution for that lv 4 chest glitch.
The fact that this thing happened to all servers and all players had access to it raise the question "Is it really unfair for those who didn't buy the chests?". So do you think haypi need to compensate players who weren't online at that time just because they weren't online? That means if someone didn't play this week, Haypi needs to compensate him/her for having coin sale this week?
I know that many players got full set of orange stones out of this but I don't see it affecting others that much. This is my opinion at least

Nice post phil! I can honestly say that since the release of this game that haypi has not implemented any suggestions that the well established players wanted to have done. Countless posts and emails of suggestions or complaints and the majority arnt responded to. The ones that do receive a response are not what great customer service should be, more like blow offs that arnt even appeasing. I've had responses in emails that made clear they have people who may work in customer service but are informative and have no concept of the game, the responses were so far from what the game actual entails, they must not play it themselves.

There are other games far superior ,such as order and chaos , with much more content. Fantastic Graphics, a lot of content, and a fun challenge. Updated regularly and have pvp and lvlg etc. HD continues to act as if they can't be replaced. Continuing to just ignore what's repeatedly asked is a pure sign of lack of gratitude for loyal players.

In the past HK
There was a site you could get coins from officially... They put in wrong conversion factors so people got 1k coins for like $20 lol... Hk just took it all back. Ofc they can do same in HD. Or better yet reward those who didn't receive the same several purple chests so it's an equal playing field. Having a substantial amount of players with 200+ purple chests vs many veterans without makes the game absolute joke. Combine it with the android glitched free double coin server it's ridiculous to even play.

Although I have a full oj xtal. I'm over the newer players who just started 1-3 months experience to have same if not more (2-3+drags with oj) derived from mishaps. Don't get me wrong I don't blame them. anyone who could take advantage of that kudos to u. However there's no point in playing since its not equal playing field.

This game wouldn't have existed without the loyal ones. Time money and it's all been disregarded by haypi is sad. This is why many vets have left and continue to do so.