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The end??

PostPosted: Wed Mar 04, 2015 7:55 pm
by dasmoose
Game gets stuck on trying to connect to server. Is this the final end of HD?

Re: The end??

PostPosted: Thu Mar 05, 2015 10:32 am
by support9
Hi dasmoose,

Thank you for reaching out to us. We're checking the account and will get back to you with corresponding suggestions/solution as soon as possible.

Sorry for any inconvenience caused. Thank you for your patience and understanding.

Best Regards,
Angela
Haypi Team

Re: The end??

PostPosted: Thu Mar 05, 2015 6:01 pm
by dasmoose
Thanks for looking into this. Glad to hear that the game hasn't been shut down

Re: The end??

PostPosted: Fri Mar 06, 2015 5:25 am
by support9
dasmoose wrote:Thanks for looking into this. Glad to hear that the game hasn't been shut down


Hi dasmoose,

Sorry for the delay in reply. There was a short blackout occurred on our server service provider's end. We've contacted them and co-worked to troubleshoot the issue.

The server was up around 20:00 GMT 2015-03-05 and your account had then tested to be accessible.

Please check and confirm.

Sorry for any inconvenience caused during the blackout. Thank you for your unwavering support and love.

Best Regards,
Icey
Haypi Dragon Team

Re: The end??

PostPosted: Fri Mar 06, 2015 6:27 am
by -Espada-
yes this game died a long time ago. They don't even bother optimizing the game for IOS 6. i wish i could go on one last time to at least laugh at all the fools who spend $200 dollars on buying Bolt only to be locked out of the game.... I'm afraid Haypi Monster has too died and The Lost Tower is gonna die pretty soon too.

Re: The end??

PostPosted: Fri Mar 06, 2015 1:50 pm
by dasmoose
I can log in again. Thanks again Support for the timely response.

Re: The end??

PostPosted: Mon Mar 09, 2015 9:35 am
by Fr33Noob
I can't log in ;-;

Re: The end??

PostPosted: Tue Mar 10, 2015 7:48 am
by support9
Fr33Noob wrote:I can't log in ;-;


Hi Fr33Noob,

We've checked and confirmed that the servers are up and running. Could you please pm us your username and server no.?

We'll take a specific check on your account for you.

Looking forward to hearing from you.

Best Regards,
Angela
Haypi Team