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The end??

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dasmoose

Beginner

Posts: 32

Joined: Mon Feb 04, 2013 9:22 pm

Location: California, USA

Post Wed Mar 04, 2015 7:55 pm

The end??

Game gets stuck on trying to connect to server. Is this the final end of HD?
HD Server4 (101)
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Thu Mar 05, 2015 10:32 am

Re: The end??

Hi dasmoose,

Thank you for reaching out to us. We're checking the account and will get back to you with corresponding suggestions/solution as soon as possible.

Sorry for any inconvenience caused. Thank you for your patience and understanding.

Best Regards,
Angela
Haypi Team
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dasmoose

Beginner

Posts: 32

Joined: Mon Feb 04, 2013 9:22 pm

Location: California, USA

Post Thu Mar 05, 2015 6:01 pm

Re: The end??

Thanks for looking into this. Glad to hear that the game hasn't been shut down
HD Server4 (101)
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Fri Mar 06, 2015 5:25 am

Re: The end??

dasmoose wrote:Thanks for looking into this. Glad to hear that the game hasn't been shut down


Hi dasmoose,

Sorry for the delay in reply. There was a short blackout occurred on our server service provider's end. We've contacted them and co-worked to troubleshoot the issue.

The server was up around 20:00 GMT 2015-03-05 and your account had then tested to be accessible.

Please check and confirm.

Sorry for any inconvenience caused during the blackout. Thank you for your unwavering support and love.

Best Regards,
Icey
Haypi Dragon Team
<<

-Espada-

User avatar

Baron

Posts: 268

Joined: Mon Apr 09, 2012 6:41 am

Location: California, USA

Post Fri Mar 06, 2015 6:27 am

Re: The end??

yes this game died a long time ago. They don't even bother optimizing the game for IOS 6. i wish i could go on one last time to at least laugh at all the fools who spend $200 dollars on buying Bolt only to be locked out of the game.... I'm afraid Haypi Monster has too died and The Lost Tower is gonna die pretty soon too.
HD - Server 2 (101)

Character Lvl: 39

Crystal Lvl: 40
Devil Lvl: 40
Bigeye Lvl: 37
Angelo Lvl: 31
Lava Lvl: 30
Leshy Lvl: 27
Roco Lvl: 25
Shell Lvl: 24
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dasmoose

Beginner

Posts: 32

Joined: Mon Feb 04, 2013 9:22 pm

Location: California, USA

Post Fri Mar 06, 2015 1:50 pm

Re: The end??

I can log in again. Thanks again Support for the timely response.
HD Server4 (101)
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Fr33Noob

Baron

Posts: 184

Joined: Wed Jun 13, 2012 5:18 am

Post Mon Mar 09, 2015 9:35 am

Re: The end??

I can't log in ;-;
HD: Server 4 EXPERT.

Name: XxBioxX Lvl: 40
Dragon badge.

Lava Lvl: 40
Leshy Lvl: 40
Devil Lvl: 32
Roco Lvl: 30
Angelo Lvl: 30
Bigeye Lvl: 30
Crystal Lvl: 23
Eggshell lvl: 20
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Tue Mar 10, 2015 7:48 am

Re: The end??

Fr33Noob wrote:I can't log in ;-;


Hi Fr33Noob,

We've checked and confirmed that the servers are up and running. Could you please pm us your username and server no.?

We'll take a specific check on your account for you.

Looking forward to hearing from you.

Best Regards,
Angela
Haypi Team

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