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Can't connect to game

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saphira

Newbie

Posts: 1

Joined: Wed Mar 27, 2013 11:20 am

Post Wed Mar 27, 2013 11:24 am

Can't connect to game

I have recently been merged on to new server 101 but for the last 3 days I have not been able to play, it says connection error? It's nothing to do with my connection as I can play my other app games with no problems. Please advise as I am having withdrawals from haypi dragon lol

Thanks
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sa051138

Newbie

Posts: 9

Joined: Tue Mar 26, 2013 5:03 am

Post Fri Mar 29, 2013 9:33 am

Re: Can't connect to game

I have this problem too . And I emailed to the supports but I never get replies from them
Dragons :
Crystal lv 32
Bolt lv 20
Coco lv 11
Lava lv21
Leshey lv 24

I'm on server 101 , welcome to add me as a friend lol .
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PocoTaco

Citizen

Posts: 117

Joined: Sat Jun 02, 2012 3:47 pm

Post Fri Mar 29, 2013 11:46 am

Re: Can't connect to game

saphira wrote:I have recently been merged on to new server 101 but for the last 3 days I have not been able to play, it says connection error? It's nothing to do with my connection as I can play my other app games with no problems. Please advise as I am having withdrawals from haypi dragon lol

Thanks


Try to either delete the app then download it again or completely restart your iPhone/iPad/iPod
Hope that helps!
;)
HD: Server 7 (101)

Name: pocotaco Lvl: 40
Dragon Badge.

Crystal Lvl: 40
Devil Lvl: 40
Leshy Lvl: 40
Bigeye Lvl: 34
Angelo Lvl: 29
Roco Lvl: 29
Lava Lvl: 27

HK
PocoTaco: S93
Phayse: S99
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sa051138

Newbie

Posts: 9

Joined: Tue Mar 26, 2013 5:03 am

Post Fri Mar 29, 2013 3:04 pm

Re: Can't connect to game

It's not working . There is no problem with my network , I feel no hope. Haypi never reply me with this , I think they did something to my account maybe .
Dragons :
Crystal lv 32
Bolt lv 20
Coco lv 11
Lava lv21
Leshey lv 24

I'm on server 101 , welcome to add me as a friend lol .
<<

PocoTaco

Citizen

Posts: 117

Joined: Sat Jun 02, 2012 3:47 pm

Post Sat Mar 30, 2013 12:00 am

Re: Can't connect to game

sa051138 wrote:It's not working . There is no problem with my network , I feel no hope. Haypi never reply me with this , I think they did something to my account maybe .

Maybe you got banned for a little. But since both of you are having a problem I don't know what to say.. Just hope support mails u back! :?
HD: Server 7 (101)

Name: pocotaco Lvl: 40
Dragon Badge.

Crystal Lvl: 40
Devil Lvl: 40
Leshy Lvl: 40
Bigeye Lvl: 34
Angelo Lvl: 29
Roco Lvl: 29
Lava Lvl: 27

HK
PocoTaco: S93
Phayse: S99
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Gutschero

Newbie

Posts: 4

Joined: Sat Feb 16, 2013 5:29 pm

Post Sun Mar 31, 2013 6:04 am

Re: Can't connect to game

That's weird. Haven't heard anyone with that problem ... Can't see it being a ban though just cause u can't connect. Best thing is keep on support keep mailing them. Whenever I mail them they get back within a few hours usually so keep it on and hope for the best. Only advise I have
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Zrtho

Citizen

Posts: 115

Joined: Wed Oct 17, 2012 4:15 am

Post Mon Apr 01, 2013 4:20 am

Re: Can't connect to game

on what server you guys used to be?
maybe someone else in that server is having problems?
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sa051138

Newbie

Posts: 9

Joined: Tue Mar 26, 2013 5:03 am

Post Mon Apr 01, 2013 9:34 am

Re: Can't connect to game

101
Dragons :
Crystal lv 32
Bolt lv 20
Coco lv 11
Lava lv21
Leshey lv 24

I'm on server 101 , welcome to add me as a friend lol .
<<

support54

Elite

Posts: 86

Joined: Wed Jul 06, 2011 2:48 am

Post Tue Apr 02, 2013 6:21 am

Re: Can't connect to game

saphira, this account works normally. Please close your wifi or 3G and close the game in the background of the device, turn wifi or 3G on and log in again.



sa051138, this account has been ban load for several days. Warning letter was sent to the registered email box. Please go to check.
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cworkman31

Citizen

Posts: 126

Joined: Tue May 03, 2011 1:27 pm

Post Thu Apr 04, 2013 2:32 am

Re: Can't connect to game

support54 wrote:saphira, this account works normally. Please close your wifi or 3G and close the game in the background of the device, turn wifi or 3G on and log in again.



sa051138, this account has been ban load for several days. Warning letter was sent to the registered email box. Please go to check.


**Update** its back working now

I'm having this issue now and I just tried the above action. Well lets just say that I wouldn't be typing this message if it had worked.
Last edited by cworkman31 on Thu Apr 04, 2013 4:36 am, edited 1 time in total.
This is my opinion any action against my opinion can and will be used against the person or persons who are the action takers against my opinion.
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