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Locked Out
Posted:
Wed Jul 17, 2013 1:57 pm
by Jenlys
For some reason I've been locked out of Haypi Kingdom. It says I mistyped my password too many times and that I need to email support, but I they haven't done anything. How can I get back online?
Re: Locked Out
Posted:
Thu Jul 18, 2013 5:38 am
by AilsaZ_949
Hi Jenly,
You can try again in 24 hours. In the meantime, try retrieving your password by going to My Account > Retrieve Password. Your password will be submitted to the email address you signed up with.
Best of Luck,
Ailsa
Re: Locked Out
Posted:
Sat Jul 20, 2013 11:01 pm
by lulutoad
I've also been locked out, but was playing this morning, I will jeopardise my game by waiting 24 hours as troops were being generated. Not happy with the 24 hour lockout thing
Re: Locked Out
Posted:
Thu Aug 08, 2013 7:49 am
by GoldenRico
Have you checked your network and hardware?