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LOL

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IronGrip

Beginner

Posts: 69

Joined: Wed May 12, 2010 6:07 am

Post Wed Jun 15, 2011 11:40 pm

Re: LOL

TH3P1MP wrote:Yes you can't Blame apple for haypi's bugs and errors but yes the fact it takes a century and a half to get the update back to users. Haypi has done a good job at fixing these bugs just sit tight and let the update come to us iOS users :)


This is why you test thoroughly before releasing an update. You have to at least give your customers a functional product. As it is, many people can't even play due to the constant crashes and map errors--both of which should have been detected in testing phases before release.

So far in 2011, Apple reviews somewhere in the neighborhood of 20k apps per month (ref. http://148apps.biz/app-store-metrics/?mpage=submission) with an average delay of about 6 days per app and the longest delay being 38 days (ref. http://148apps.biz/app-store-metrics/). I imagine the delay is longer than average for more complex apps such as Haypi Kingdom. Again, this is why Haypi needs to put a better effort into submitted well tested updates. The turnaround time for reviewing apps is just too long for them to rely on using us, THE CUSTOMERS, as lab rats to test their app for them. Not cool!
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TH3P1MP

User avatar

Beginner

Posts: 50

Joined: Wed Jun 15, 2011 9:25 pm

Location: College Station, TX

Post Thu Jun 16, 2011 1:33 am

Re: LOL

You should be happy that they fix glitches I'm sure you play apps that have not updated in the past month. Unles you want to go fix them yourself let them deal with it. I am sure they do test it. But with different iOS and generations different things are bound to happen :/
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IronGrip

Beginner

Posts: 69

Joined: Wed May 12, 2010 6:07 am

Post Thu Jun 16, 2011 2:10 am

Re: LOL

TH3P1MP wrote:You should be happy that they fix glitches I'm sure you play apps that have not updated in the past month. Unles you want to go fix them yourself let them deal with it. I am sure they do test it. But with different iOS and generations different things are bound to happen :/


What a ridiculous comment lol. Looks like you've reached a dead end in your argument and just figure it's ok to have bugs that persist. Our chat on s101 has been buggy for months now and I don't see anything being done to fix it.

Also, the other games I play are quite stable. They are developed and maintained by real professionals such as EA and Gameloft. Haypi has been around now for over a year and they are in their third major release of the game. They are no longer "new" to the scene and should not be afforded the leniency from their customers that they have grown accustomed to.

EDIT: And no update is certainly much better than an update that renders the game unplayable.

As for having to test on different platforms and devices... THAT'S WHAT TESTING IS FOR!!! Besides, I'm using an iPhone 4 with the latest software update. You'd think they tested the update on that device and platform right? The app crashes about 20% of the time when I open the map and about 25% of the rest of the time I just get a blank map that isn't even in the correct location. How does any reasonable amount of testing miss this?
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TH3P1MP

User avatar

Beginner

Posts: 50

Joined: Wed Jun 15, 2011 9:25 pm

Location: College Station, TX

Post Thu Jun 16, 2011 2:31 am

Re: LOL

I am not arguing with you :/ I have no reason to. I am just trying to stick up for haypi and give them a chance perhaps you should try taking a nicer approach about this other than taking a rude offensive approach!
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support1

Elite

Posts: 1628

Joined: Wed Apr 28, 2010 11:32 am

Post Thu Jun 16, 2011 2:32 am

Re: LOL

If you want to file any complaint over any expert, please file it privately. I am sorry we havenot lived up to your expectation. But please understand everyone in our team is working around the clock to make it better. If you have any suggestions or constructive criticism, please let us know. As there are too much bashing in this post, I am gonna lock it.

Thanks!
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