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Windows Phone 7 Version - Buying Coins

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jmcintosh

Newbie

Posts: 5

Joined: Fri Sep 23, 2011 1:23 am

Post Wed Sep 28, 2011 8:06 pm

Re: Windows Phone 7 Version - Buying Coins

There was no option to do it from the phone. I just went to PayPal, sent the payment then cut/paste to transaction# into an email that I sent to your support site. I may have listed my account name incorrectly but i sent a follow up email with the correction.
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jmcintosh

Newbie

Posts: 5

Joined: Fri Sep 23, 2011 1:23 am

Post Thu Sep 29, 2011 5:32 pm

Re: Windows Phone 7 Version - Buying Coins

Admin,

Any news as to when I will receive my coins?

Thanks, James
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Bigcan

Newbie

Posts: 5

Joined: Thu Sep 08, 2011 1:26 am

Post Fri Sep 30, 2011 2:10 am

Re: Windows Phone 7 Version - Buying Coins

I purchased coins via paypal. Also sent email with confirm # to the support email
no coins? How long does it take?
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jmcintosh

Newbie

Posts: 5

Joined: Fri Sep 23, 2011 1:23 am

Post Tue Oct 18, 2011 8:23 pm

Re: Windows Phone 7 Version - Buying Coins

Ok this is just crazy now! Where are my coins? It has been about a month now. Would someone please contact me ASAP with a solution to this issue.

Thanks,

James
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Wed Oct 19, 2011 7:41 am

Re: Windows Phone 7 Version - Buying Coins

jmcintosh wrote:Ok this is just crazy now! Where are my coins? It has been about a month now. Would someone please contact me ASAP with a solution to this issue.

Thanks,

James

Bigcan wrote:I purchased coins via paypal. Also sent email with confirm # to the support email
no coins? How long does it take?


Please contact us with your paypal transaction ID, full name, email address, haypi account name, server no. date of purchase, you can contact us via the following ways:
a. kingdomsupport@haypi.com (recommended)
b. in-game letter(recommended)
c. forum pm
After receiving the complete info, we'll check and find a solution for you asap.
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Bealthezar

Newbie

Posts: 2

Joined: Thu Oct 20, 2011 10:08 pm

Post Thu Oct 20, 2011 10:24 pm

Re: Windows Phone 7 Version - Buying Coins

Who do i send my in-game letter to?
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Link209

User avatar

Conqueror

Posts: 1085

Joined: Wed Jan 26, 2011 4:30 am

Location: Lurking

Post Thu Oct 20, 2011 11:29 pm

Re: Windows Phone 7 Version - Buying Coins

Bealthezar wrote:Who do i send my in-game letter to?


Support##

## = You server number.

Eg: If your on S90 you send to "Support90". If your on S1 you send to "Support1". (And yes I know S1 isn't a server anymore and all that. Its just a example.)

Good luck. Support's usually really fast.
Lurking. Send me a pm if ya want to talk :)

Image

Thunderball
Need help? Click Here

Haypi Fish Beginners FAQ/Guide
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rljlll

Newbie

Posts: 6

Joined: Fri Dec 23, 2011 11:03 pm

Post Sun Dec 25, 2011 6:12 pm

Re: Windows Phone 7 Version - Buying Coins

purchased coins almost 48 hours ago sent ingame letter and emailed to support with attached word doc of a copy of the paypal invoice and still dont have coins as of 20 min ago.
s88
rljlll
any help would be much appreciated

p.s. also is there any effort being put forth to add an ingame checkout for wp7 users to buy coins because this process is rediculous
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jmcintosh

Newbie

Posts: 5

Joined: Fri Sep 23, 2011 1:23 am

Post Fri Dec 30, 2011 7:09 pm

Re: Windows Phone 7 Version - Buying Coins

Dear Support (Support69 now Support120)

I have been waiting since September for my coins. I have sent several emails with all the requested info and still nothing. You have my money and I want my coins! I think after all this waiting and no responses from anyone I am entitled to some type of bonus, maybe double what I ordered!

Please respond ASAP.

Thanks, James
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bobbyoshi

Newbie

Posts: 1

Joined: Sat Jan 14, 2012 3:05 am

Post Sat Jan 14, 2012 3:08 am

Re: Windows Phone 7 Version - Buying Coins

I haven't received my coins, I put in 50 with that PayPal thing, I would like find out what happened
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