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Buying Coins

PostPosted: Fri Feb 18, 2011 4:47 pm
by nabilster
I followed the instructions on the Shop page and bought a basic package of 50 coins to test out. I went to paypal, sent 5 bucks to the haypiinc@hotmail.com email address, and then proceeded to send the email with my name, paypal id, game server, username, email, etc.

How long does it take for you to get the coin credit in the game by using this really convoluted payment system?

I'd like to know when I'm getting my coins! :)

And can we fix the tile? It's SUPER ugly.

Re: Buying Coins

PostPosted: Fri Feb 18, 2011 4:57 pm
by Nathan05
im sure your request will be processed within the next few days and you will have your coins very soon. it is a complicated processs but there is no other way...

Re: Buying Coins

PostPosted: Fri Feb 18, 2011 5:15 pm
by nabilster
Nathan05 wrote:im sure your request will be processed within the next few days and you will have your coins very soon. it is a complicated processs but there is no other way...


wow. it would've been nice if they put that timeline on the shop page before i decided to buy them... :/

Re: Buying Coins

PostPosted: Fri Feb 18, 2011 6:32 pm
by Nathan05
nabilster wrote:
Nathan05 wrote:im sure your request will be processed within the next few days and you will have your coins very soon. it is a complicated processs but there is no other way...


wow. it would've been nice if they put that timeline on the shop page before i decided to buy them... :/


it would have been nice but unfortunately theyy haveent, if you mail your support in game im sure they will be able to give you a more accurate time than i can

Re: Buying Coins

PostPosted: Fri Feb 18, 2011 7:32 pm
by nabilster
Nathan05 wrote:
nabilster wrote:
Nathan05 wrote:im sure your request will be processed within the next few days and you will have your coins very soon. it is a complicated processs but there is no other way...


wow. it would've been nice if they put that timeline on the shop page before i decided to buy them... :/


it would have been nice but unfortunately theyy haveent, if you mail your support in game im sure they will be able to give you a more accurate time than i can


mail your support doesn't work in the new windows phone 7 build.

Re: Buying Coins

PostPosted: Fri Feb 18, 2011 8:33 pm
by Nathan05
well then email support at kingdomsupport@haypi.com

Re: Buying Coins

PostPosted: Fri Feb 18, 2011 11:02 pm
by nabilster
Nathan05 wrote:well then email support at kingdomsupport@haypi.com


I did that like five hours ago.

Re: Buying Coins

PostPosted: Fri Feb 18, 2011 11:40 pm
by Nathan05
alright then you will have to wait for a response as support dont get into work for another few hours

Re: Buying Coins

PostPosted: Sun Feb 20, 2011 5:04 am
by dkeo1985
just out of curiosity, did your coins come in? i have been needing coins but was a bit sketchy on this process as i realized the "send" button on the wp7 build did not actually work.

Re: Buying Coins

PostPosted: Sun Feb 20, 2011 5:23 pm
by nabilster
dkeo1985 wrote:just out of curiosity, did your coins come in? i have been needing coins but was a bit sketchy on this process as i realized the "send" button on the wp7 build did not actually work.


nope. i still haven't gotten them.