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Favorites resets after you add new locations?

PostPosted: Mon Sep 26, 2011 2:16 am
by Bigcan
Is anyone else seeing their "favorites" reset after you add a new one. I had 5 locations saved and added a new one the next day. It erased the 5 I had previously.

Re: Favorites resets after you add new locations?

PostPosted: Tue Sep 27, 2011 6:49 am
by support4
Bigcan wrote:Is anyone else seeing their "favorites" reset after you add a new one. I had 5 locations saved and added a new one the next day. It erased the 5 I had previously.


Please make sure whehter you delete our app, or you will meet this situation.
If not, please tell me whether you did some strange command or met some different situation before this happened, then we will check it for you.

Re: Favorites resets after you add new locations?

PostPosted: Fri Nov 18, 2011 1:38 pm
by blk265
same issue.
enter a location, click "save to fav", then the existing saved locations are gone.

Re: Favorites resets after you add new locations?

PostPosted: Sat Nov 19, 2011 4:13 am
by support9
please pm us with:
a. your phone details
b. how many locations were there in your fav. list
c. confirm the account name, server no. etc. when the problem occured
d. more details you provide the quicker we are able to check/test and get back to you.

Re: Favorites resets after you add new locations?

PostPosted: Mon Dec 26, 2011 3:18 am
by rljlll
I have same problem i found out if you go to add and type in the cord i have not since lost my cords if i select a location and hit add it will delete all my other saved cords

Re: Favorites resets after you add new locations?

PostPosted: Wed May 30, 2012 4:13 pm
by cenculik
I managed to find a way around this. You need to remember or make a note of the location which you want to add to your favs. Then, open your favs, tap "add", enter the details including the name and tap "ok".
This has worked for me since I found this solution. Hope this will help.