Thu Oct 28, 2010 8:27 pm by Bruinsbold
Caliee wrote:Dear Burinsbold,
thank you for you're concern reguarding the PVP server being down. Haypi is working on it and you should be able to log on again soon.
Caliee.
PS- I would rather have haypi staff working on the issue than responding to the 1,000s of emails asking why it is down. Ihope this letter made you feel better.
This is the problem with choosing "experts" from the users and then depending on them to disseminate information. You have none to give.
I would rather have Haypi staff even acknowledge that they ARE working on it, rather than depending on experts to pretend knowledge, offer nonsense assurances, and answer thousands of emails they aren't qualified or informed enough to answer.
It doesn't make me feel better and I believe your entire post lacks genuineness. Sadly.
Better for you to simply say, "I"m sorry, all I have to offer is that I share the hope that this is being worked on. Based on my past experience, it should be resolved soon, but I recognize that this problem is more extreme than we've seen in the past." If you wanted to be a quality representative of Haypi, then you should go along those lines.