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Problems with Android started today

PostPosted: Thu Feb 10, 2011 8:43 am
by crogw11597
I believe you have updated Apple and not Android again
Since the upgrade android users can not

1. Buy or sell on the market place
2. Control battles
3. Get to treasures
4. Game continually crashes
5. Get to the help page in the game
what is going on has no one tested befor releasing ????

Re: Problems with Android started today

PostPosted: Thu Feb 10, 2011 7:15 pm
by Tunny0
frstrated too, iphone users sck

Re: Problems with Android started today

PostPosted: Fri Feb 11, 2011 4:11 am
by hydrokane
I am also having the exact same problems. The sad thing is I have sent emails to customer support/developers every help issue I can, and I can't even get acknowledgment! They need to announce something. Extremely frustrating not being able to market my resources, look at the new items. Just log on and hope I am not getting farmed because I can not do crap about it.

Re: Problems with Android started today

PostPosted: Fri Feb 11, 2011 7:48 am
by Complicate
The update for androids is coming out soon don't worry.

Re: Problems with Android started today

PostPosted: Fri Feb 11, 2011 7:52 am
by crogw11597
So till Haypi can be bothered to pull their fingers out all android users can only sit there and be farmed :lol:

Sounds good to me

Not
:evil: :evil: :evil:

Re: Problems with Android started today

PostPosted: Fri Feb 11, 2011 7:52 am
by crogw11597
Where has support gone ? I can see them lurking on the forum but they are not responding!!!

I can understand that they do not have the time to respond to all the emails that have doubtless received but they could respond on the forum or send a global message letting us know what is going on
:twisted: :twisted: :twisted: :twisted: :twisted:

Re: Problems with Android started today

PostPosted: Fri Feb 11, 2011 8:41 am
by Complicate
They have sent a global letter. :mrgreen:

Re: Problems with Android started today

PostPosted: Sat Feb 12, 2011 1:19 pm
by crogw11597
Sorry what global message about the issues with Android I can find on any of my accounts!!! Was this just sent to experts? If so can you put a copy on the forum so we can all see


Very Un Haypi Android user

Re: Problems with Android started today

PostPosted: Sat Feb 12, 2011 1:26 pm
by Nathan05
Dear players,

To improve your game play experience, we have added a brand new equipment enhancement system to Haypi Kingdom and please update the app to version 2.1. So far it has only been released on Apple mobile device, and it might take some time before it is officially released on Android.

You can improve your current equipment with enhancement stones, which can be attained via hunting, daily gift, competition or purchased from NPC. The enhancements can be made to create additional attribute points to your current equipment, which will enhance your prowess on the battlefield.

In addition, we have also added two brand new chests: Gold and Silver. These chests are different from current regular chests, and they can be gained from war and daily gift. These chests need to be unlocked by coins and there are many alluring surprises in them including coins or valuable treasure. You can also choose to sell the chest to get money.

Patience with the new elements is greatly appreciated and it might take a while for you to get accustomed to the new features. If you have any suggestions or questions about the new enhancements, please feel free to let us know.

Thank you.

Haypi Kingdom Team

Re: Problems with Android started today

PostPosted: Sat Feb 12, 2011 6:24 pm
by crogw11597
No this is not a communication about Android it gets a passing mention.
It says nothing about the problems being experienced
It doesn’t tell you what is being done
It doesn’t apologias for the inconvenience

This is what I would have expected as a minimum level of customer service