Page 1 of 1

can not connect to game server

PostPosted: Fri Nov 14, 2014 3:30 am
by Ghostarmy
I was playing haypi as normal pulled my troops back in from hunt and all of a sudden I lost connection to game server I thought it was an update but had a look and no such thing turned my phone off and on still the same I would like to know what to do to fix this plus if I lose my troops it's not my fault and I would like them to be refunded fully

Thanks
Ghostarmy (s81,126,134)

Re: can not connect to game server

PostPosted: Fri Nov 14, 2014 7:15 am
by support9
Ghostarmy wrote:I was playing haypi as normal pulled my troops back in from hunt and all of a sudden I lost connection to game server I thought it was an update but had a look and no such thing turned my phone off and on still the same I would like to know what to do to fix this plus if I lose my troops it's not my fault and I would like them to be refunded fully

Thanks
Ghostarmy (s81,126,134)


Hi there,

We've solved the issue at around 04:30 AM today. We've also refilled both personal and alliance crops.

Any possible losses caused during the server issue, please feel free to contact Haypi Support at kingdomsupport@haypi.com.

Sorry for the inconvenience.

Best,
Angela
Haypi Team