FAQ  •  Register  •  Login

can not connect to game server

<<

Ghostarmy

Newbie

Posts: 1

Joined: Fri Nov 14, 2014 3:26 am

Post Fri Nov 14, 2014 3:30 am

can not connect to game server

I was playing haypi as normal pulled my troops back in from hunt and all of a sudden I lost connection to game server I thought it was an update but had a look and no such thing turned my phone off and on still the same I would like to know what to do to fix this plus if I lose my troops it's not my fault and I would like them to be refunded fully

Thanks
Ghostarmy (s81,126,134)
<<

support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Fri Nov 14, 2014 7:15 am

Re: can not connect to game server

Ghostarmy wrote:I was playing haypi as normal pulled my troops back in from hunt and all of a sudden I lost connection to game server I thought it was an update but had a look and no such thing turned my phone off and on still the same I would like to know what to do to fix this plus if I lose my troops it's not my fault and I would like them to be refunded fully

Thanks
Ghostarmy (s81,126,134)


Hi there,

We've solved the issue at around 04:30 AM today. We've also refilled both personal and alliance crops.

Any possible losses caused during the server issue, please feel free to contact Haypi Support at kingdomsupport@haypi.com.

Sorry for the inconvenience.

Best,
Angela
Haypi Team

Return to Android Version

Who is online

Users browsing this forum: No registered users and 2 guests

Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group.
Designed by ST Software for PTF.