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Banned device...from ipod to etouch

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P34nut

Newbie

Posts: 1

Joined: Thu Sep 09, 2010 7:50 pm

Post Tue Mar 13, 2012 5:06 pm

Banned device...from ipod to etouch

Bought new etouch android, tried to login to Haypi with my iPod account, which didn't work, played for long time and is coming up my new "device is banned" could you please sort this matter out as i have spent real money too :/

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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Fri Mar 16, 2012 8:14 am

Re: Banned device...from ipod to etouch

checked and confirmed that P34nut account is accessible.
we've manually sent your troops remaining in cities out to hunt for you.
please kindly tell me when did you get this notification.
Did the pop-up appear after logging in or while trying to login MY ACCOUNT?
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Mon Mar 19, 2012 5:47 am

Re: Banned device...from ipod to etouch

Could you please go to Settings-Phone Details-IMEI check and pm me the IMEI.
Looking forward to hearing from you.

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