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Missing troops!

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Glasshoo

Newbie

Posts: 1

Joined: Fri Mar 25, 2011 12:57 am

Post Fri Mar 25, 2011 1:05 am

Missing troops!

:evil: I won an oasis after the merge, called back my troops & my 10k caves just disappeared... I contacted support with all details about what happened & when & I get no response at all :(

How do you get support around here???
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Killahoy

Baron

Posts: 166

Joined: Sun Jul 11, 2010 2:04 am

Location: Missouri, O'Fallon

Post Fri Mar 25, 2011 1:32 am

Re: Missing troops!

I think it's some kind of bug, otherwise, I don't know. Maybe you didn't have enough crop to feed them...
"It doesn't matter about the size of the dog in the fight, it matters about the size of the fight in the dog." - - by Winston Churchill, Prime Minister of Great Britian - During Wold War II
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Arythy

User avatar

Conqueror

Posts: 1331

Joined: Sun Jan 16, 2011 3:59 am

Location: Haypi Forums, Server 79 and Dragon S2 O.o

Post Fri Mar 25, 2011 5:53 am

Re: Missing troops!

I lost a battle and healed some cats, and they didn't appear anywhere. :( I don't really know, I'll contact support if they're not there in a few hours. Seems to be a bug though.
"If you're not confused, you're not paying attention."


Image
Haypi Support Emails:

KingdomSupport@Haypi.com.

Thunderball@Haypi.com.


FishSupport@Haypi.com.


DragonSupport@Haypi.com.
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Nathan05

User avatar

King

Posts: 4618

Joined: Wed Oct 20, 2010 4:41 pm

Post Fri Mar 25, 2011 10:44 am

Re: Missing troops!

three things to try
1. build a troop in the city
2. restart the app
3. reonstall the app

and ary was the battle in an oases?
how do you let people know if your hot cakes are selling well?

Nathan05
S106
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Killahoy

Baron

Posts: 166

Joined: Sun Jul 11, 2010 2:04 am

Location: Missouri, O'Fallon

Post Sat Mar 26, 2011 2:01 am

Re: Missing troops!

I think if you reinstall the app, you have to pay money to buy it again. Otherwise, I have NO clue how to reinstall.
"It doesn't matter about the size of the dog in the fight, it matters about the size of the fight in the dog." - - by Winston Churchill, Prime Minister of Great Britian - During Wold War II
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Nathan05

User avatar

King

Posts: 4618

Joined: Wed Oct 20, 2010 4:41 pm

Post Sat Mar 26, 2011 11:40 am

Re: Missing troops!

reinstall aka redownload, haypi is free to download and install
how do you let people know if your hot cakes are selling well?

Nathan05
S106
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Arythy

User avatar

Conqueror

Posts: 1331

Joined: Sun Jan 16, 2011 3:59 am

Location: Haypi Forums, Server 79 and Dragon S2 O.o

Post Sat Mar 26, 2011 2:00 pm

Re: Missing troops!

Nope. My fight was against a player; I lost about 1200 cats and healed a couple hundred, but they never reappeared.

Image
"If you're not confused, you're not paying attention."


Image
Haypi Support Emails:

KingdomSupport@Haypi.com.

Thunderball@Haypi.com.


FishSupport@Haypi.com.


DragonSupport@Haypi.com.
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Nathan05

User avatar

King

Posts: 4618

Joined: Wed Oct 20, 2010 4:41 pm

Post Sat Mar 26, 2011 2:16 pm

Re: Missing troops!

no but was the loaction of the fight in one of your oases
how do you let people know if your hot cakes are selling well?

Nathan05
S106
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Kwopau

Citizen

Posts: 126

Joined: Thu Oct 14, 2010 5:48 pm

Post Sat Mar 26, 2011 4:04 pm

Re: Missing troops!

Killahoy wrote:I think if you reinstall the app, you have to pay money to buy it again. Otherwise, I have NO clue how to reinstall.


Not really, any app you purchase and you delete it and re-install that app again, it is free to download as it is only a one time payment.
Server 14 - Kwopau (VIP)
Server 27 - Bechardii (VIP)
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IronGrip

Beginner

Posts: 69

Joined: Wed May 12, 2010 6:07 am

Post Sat Mar 26, 2011 10:57 pm

Re: Missing troops!

When you fight in an oasis and your opponent occupies it, the troops you heal are lost.

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