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WHY WONT HAYPI RESPOND

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SnowFox22

Newbie

Posts: 3

Joined: Tue Mar 22, 2011 4:29 am

Post Tue Mar 22, 2011 4:46 am

WHY WONT HAYPI RESPOND

everytime i send a letter ( email) to the haypi team they never respond. they wont respond to any extent. haypi WHY WONT U RESPOND


comment on this if u agree with me!
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Arythy

User avatar

Conqueror

Posts: 1331

Joined: Sun Jan 16, 2011 3:59 am

Location: Haypi Forums, Server 79 and Dragon S2 O.o

Post Tue Mar 22, 2011 4:53 am

Re: WHY WONT HAYPI RESPOND

Support is always very busy and they may not have the time to respond to every player's messages.
"If you're not confused, you're not paying attention."


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Haypi Support Emails:

KingdomSupport@Haypi.com.

Thunderball@Haypi.com.


FishSupport@Haypi.com.


DragonSupport@Haypi.com.
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SnowFox22

Newbie

Posts: 3

Joined: Tue Mar 22, 2011 4:29 am

Post Tue Mar 22, 2011 5:31 am

Re: WHY WONT HAYPI RESPOND

i constantly send them emails and i get no response and how r they busy all they prolly do is stand around at computers all day monitoring players
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Link209

User avatar

Conqueror

Posts: 1085

Joined: Wed Jan 26, 2011 4:30 am

Location: Lurking

Post Tue Mar 22, 2011 10:27 am

Re: WHY WONT HAYPI RESPOND

Give them time.

Also look in your Spam

and don't bash the haypi team
Lurking. Send me a pm if ya want to talk :)

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Thunderball
Need help? Click Here

Haypi Fish Beginners FAQ/Guide
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Nathan05

User avatar

King

Posts: 4618

Joined: Wed Oct 20, 2010 4:41 pm

Post Tue Mar 22, 2011 10:29 am

Re: WHY WONT HAYPI RESPOND

SnowFox22 wrote:i constantly send them emails and i get no response and how r they busy all they prolly do is stand around at computers all day monitoring players



heres a scenario each support take 2 minutes per email to respond they are each moderating 7 servers and receive around 50 mails a day. thats 50 x 7 x 2 thats 700 minutes on responding to mails.

thats 10+ hours, support have there own lives and therefore dont respond to all the mails
how do you let people know if your hot cakes are selling well?

Nathan05
S106
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support1

Elite

Posts: 1628

Joined: Wed Apr 28, 2010 11:32 am

Post Tue Mar 22, 2011 12:10 pm

Re: WHY WONT HAYPI RESPOND

We reply to every message and email one by one on a daily basis. If we havenot lived up to your expectation, I feel very sorry. If you have anything urgent, please leave your concern here and we will do our best to help you out.
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