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Account recovery

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.mm.

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Baron

Posts: 162

Joined: Sat Sep 21, 2013 2:50 pm

Location: Bangladesh

Post Sun Aug 16, 2015 12:26 pm

Account recovery

Hi

We know if our account hacked or we forgot our password, we should mail at kingdomsupport@haypi.com from our email address that is used from the beginning of the opening HK account. but one of my friend forget his opening email address to which he open the HK account. but he can remember his account name and its initial password. in this case, is it possible to get back the account by sending an email to kingdomsupport@haypi.com , giving all details about the mobile to which the account is created and the initial password of that account ?
Mohsin
.mm. s608 active
Mohsin81 s133 inactive
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Wed Aug 26, 2015 7:11 am

Re: Account recovery

Dear player,
If you've still got the access to that registration email, it's possible to get the account back.
Anyway, please send email to kingdomsupport@haypi.com with your username for further assistance. We'd love to help you out. Thanks!



Yours
Jane Mao
Haypi Team

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