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Emergent Server Check on 131, 608 and 610 Feb. 26th

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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Thu Feb 26, 2015 3:28 am

Emergent Server Check on 131, 608 and 610 Feb. 26th

Dear Players,

We've kicked off an emergent server check for s131, 608 and 610 since 3:07:25 AM GMT today (Feb. 26th, 2015) to maintain and improve these servers' performance. The server check is estimated to last for 1 hour or so.

Regretfully that we couldn't manage to inform you in advance and we are sorry for the inconvenience.

We'll fill individual and alliance crop to the fullest when we bring up the server.

Thank you for your understanding and support. If you encounter any problems during this server check, please feel free to report to us.

Best Regards,
Haypi Kingdom Team
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Thu Feb 26, 2015 4:29 am

Re: Emergent Server Check on 131, 608 and 610 Feb. 26th

Server 131, 608 and 610 have been brought up at 04:16:52 AM GMT Feb.26th, 2015. This server check lasts around 1 hour and 10 minutes. We've filled the individual and alliance crop to the fullest. Please confirm and any questions or problems about this server check, feel free to contact kingdomsupport@hayp.com or letter in-game support.

Thank you for your understanding and cooperation.
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.mm.

User avatar

Baron

Posts: 162

Joined: Sat Sep 21, 2013 2:50 pm

Location: Bangladesh

Post Thu Feb 26, 2015 4:52 pm

Re: Emergent Server Check on 131, 608 and 610 Feb. 26th

.mm. wrote:What will support do about the starved troops of alliance and starved personal troop during the last week log in problem? Will they return them?
Mohsin
.mm. s608 active
Mohsin81 s133 inactive
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jordanjd

Beginner

Posts: 63

Joined: Sun Sep 18, 2011 8:32 am

Post Thu Feb 26, 2015 6:45 pm

Re: Emergent Server Check on 131, 608 and 610 Feb. 26th

The reply i had from support was....

Hi,
The lag issue has been fixed. Sorry for any inconvenience caused.
As for your alliance troops, sorry it is impossible to return them, thanks for your understanding!
Vikings
Haypi Team

Which means. As normal. We have spent money to be ripped off by haypi again... the amount of money wasted by their inability to run such a simple game amazes me :(
I would say legal action needs to be taken. I have spent wayyy to much money on haypi to be treated like this. I cant even get on the game on my galaxy s5 because the game is too old!!!!!!!!!
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.mm.

User avatar

Baron

Posts: 162

Joined: Sat Sep 21, 2013 2:50 pm

Location: Bangladesh

Post Thu Mar 05, 2015 3:26 am

Re: Emergent Server Check on 131, 608 and 610 Feb. 26th

According to me support should return at least alliance troops. because it is not a lose of single player, it is a lose of a team. and big alliance troops lose means more than 1000 coins lose. e.g. BL, an alliance of server 608, lost 260k archer and 120k cats during Chinese new year. and to make that troops they expend 50x5+50x12=850 coins. to make same troops they again need 850 coins. the problems are
1. they lost a good number of Donner, that means they lost friends
2. the next 850 coins are not easy to get,
3. tough to get resource to build troops rapid.
4. they expense a lot of haypi money to get resource for rapid build
5. go back foot in pp.
6. high risk of new entry to contaminate the alliance by spy.

that's why i say coin compensation is not the bright solution. you should provide coins not individual player, but you can compensate by adding coins in each alliance. form my point of view that is far more better. either you give back our troops or you should add 1000 coins in our alliance.

i hope haypi kingdom support will understand it better.
Mohsin
.mm. s608 active
Mohsin81 s133 inactive
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.mm.

User avatar

Baron

Posts: 162

Joined: Sat Sep 21, 2013 2:50 pm

Location: Bangladesh

Post Tue Mar 17, 2015 6:15 am

Re: Emergent Server Check on 131, 608 and 610 Feb. 26th

One more emergent server maintenance needs
Mohsin
.mm. s608 active
Mohsin81 s133 inactive
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.mm.

User avatar

Baron

Posts: 162

Joined: Sat Sep 21, 2013 2:50 pm

Location: Bangladesh

Post Wed Mar 18, 2015 7:44 am

Re: Emergent Server Check on 131, 608 and 610 Feb. 26th

Server definitely is not ok. the problems are
1. log in - several times log in try you can get in the game.
2. sending troops hunting - unknown error 2002
3. Daily gift receiving problem - you cannot play again while collecting rewards.
4. harvest problem- unknown error 2002
5. donation to alliance problem - Please check your network connection and try again.
6. Attack problem - Please check your network connection and try again.
so you cann't farm or refresh oasis.
7. mine resign and attack problem

these are not the whole problem of s608. these are most common problem that we are still facing.
Mohsin
.mm. s608 active
Mohsin81 s133 inactive
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LordTaker

User avatar

Beginner

Posts: 78

Joined: Thu Dec 09, 2010 11:04 pm

Post Thu Mar 19, 2015 12:44 am

Re: Emergent Server Check on 131, 608 and 610 Feb. 26th

Says It Can not connect to game server. Please fix. Thanks

LT
LordTaker - Expert S130
L0rdTaker - Expert S128
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Thu Mar 19, 2015 4:44 am

Re: Emergent Server Check on 131, 608 and 610 Feb. 26th

Hi there,

We've done a server check this morning. Please check and confirm again. It should be better now.

Sorry for any inconvenience caused. We've already refilled both personal and alliance crop to the fullest before we bring up the servers: 130 131 134 135

Best,
Angela
Haypi Team
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Axiel

Newbie

Posts: 2

Joined: Mon Jul 04, 2011 11:14 am

Post Tue Apr 07, 2015 4:45 pm

Re: Emergent Server Check on 131, 608 and 610 Feb. 26th

Hi Support,

Can you check S131 as it has serious connection issue.

Can you please indicate why these issues are recurring so frequently and what is your plan to give those that are still active a stable game on which their money does not get wasted on starving Alliance and personal troops?

Thanks,

Axiel.
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