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Temporary Server Maintenance of S129,S130

PostPosted: Thu Jun 19, 2014 5:00 am
by support2
Dear players,

In order to improve our service for vast amount of players, we are planning to perform a temporary maintenance on S129,S130 from 06:00 AM GMT to 08:00 GMT on June 19th, 2014.The maintenance is estimated to last for 2 hour and players will not be able to log in during that time. Sorry for the inconvenience and thank you for your understanding!


Please help us inform everyone of this notice. Thank you for your support and understanding! If you have any further questions, please feel free to contact Support at kingdomsupport@haypi.com.

Best Regards,
Haypi Kingdom Team

Re: Temporary Server Maintenance of S129,S130

PostPosted: Fri Jun 20, 2014 8:07 pm
by MyCasualty
What did this server maintenance consist of?

Re: Temporary Server Maintenance of S129,S130

PostPosted: Fri Jun 20, 2014 10:43 pm
by HN40
Is there a reason why these servers were basically shut down for over 24 hours?

Will all lost troops be given back? Personal armies and alliance armies?

Re: Temporary Server Maintenance of S129,S130

PostPosted: Mon Jun 23, 2014 5:01 am
by support2
HN40 wrote:Is there a reason why these servers were basically shut down for over 24 hours?

Will all lost troops be given back? Personal armies and alliance armies?







Hi HN40,
Sorry for the inconvenience.
We will keep on improving our game and make it better. Thanks for your understanding and continuous support of the game.
If there's any loss due to the log-in problem, please give us necessary info (time&date, city location, amount etc.)
We'll check and get back to you with a solution. You can also contact your server support to get a quicker follow-up.
If you have any problem or suggestion, please feel free to tell me.
Apple

Re: Temporary Server Maintenance of S129,S130

PostPosted: Tue Jun 24, 2014 6:58 am
by HN40
Thank you Apple for replying.

Could you please pass your opinion onto s129 support RedLeaf.
RedLeaf Response:
hi
sorry for the inconvenience
i can do nothing to help in this situation
redleaf
----

Would appreciate our alliance troops back, which were starved as a result of everyone being locked out for over a day.