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Temporary Server Maintenance of S129,S130

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support2

Elite

Posts: 102

Joined: Thu Apr 29, 2010 2:48 am

Post Thu Jun 19, 2014 5:00 am

Temporary Server Maintenance of S129,S130

Dear players,

In order to improve our service for vast amount of players, we are planning to perform a temporary maintenance on S129,S130 from 06:00 AM GMT to 08:00 GMT on June 19th, 2014.The maintenance is estimated to last for 2 hour and players will not be able to log in during that time. Sorry for the inconvenience and thank you for your understanding!


Please help us inform everyone of this notice. Thank you for your support and understanding! If you have any further questions, please feel free to contact Support at kingdomsupport@haypi.com.

Best Regards,
Haypi Kingdom Team
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MyCasualty

Newbie

Posts: 9

Joined: Sat Jun 22, 2013 12:39 am

Location: Russia

Post Fri Jun 20, 2014 8:07 pm

Re: Temporary Server Maintenance of S129,S130

What did this server maintenance consist of?
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HN40

Newbie

Posts: 8

Joined: Mon Jul 02, 2012 11:54 pm

Post Fri Jun 20, 2014 10:43 pm

Re: Temporary Server Maintenance of S129,S130

Is there a reason why these servers were basically shut down for over 24 hours?

Will all lost troops be given back? Personal armies and alliance armies?
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support2

Elite

Posts: 102

Joined: Thu Apr 29, 2010 2:48 am

Post Mon Jun 23, 2014 5:01 am

Re: Temporary Server Maintenance of S129,S130

HN40 wrote:Is there a reason why these servers were basically shut down for over 24 hours?

Will all lost troops be given back? Personal armies and alliance armies?







Hi HN40,
Sorry for the inconvenience.
We will keep on improving our game and make it better. Thanks for your understanding and continuous support of the game.
If there's any loss due to the log-in problem, please give us necessary info (time&date, city location, amount etc.)
We'll check and get back to you with a solution. You can also contact your server support to get a quicker follow-up.
If you have any problem or suggestion, please feel free to tell me.
Apple
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HN40

Newbie

Posts: 8

Joined: Mon Jul 02, 2012 11:54 pm

Post Tue Jun 24, 2014 6:58 am

Re: Temporary Server Maintenance of S129,S130

Thank you Apple for replying.

Could you please pass your opinion onto s129 support RedLeaf.
RedLeaf Response:
hi
sorry for the inconvenience
i can do nothing to help in this situation
redleaf
----

Would appreciate our alliance troops back, which were starved as a result of everyone being locked out for over a day.

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