608 Server is down

For the last few hours, the server 608 is down. i don't know about other server.

the server 608 is down more than 24 hrs. so most of the good alliances and good players, having handsome troops, must starved. who are still not starved probably they are hacker.

Does there is any possibility to b OK server 608 soon? It is not OK for the last 3 days. And there is no circular from any of the server moderator. I think server 610 has the same condition. We r frustrated .......

S131 has also been down for almost 3 days now (extremely laggy with constant "cannot connect to game server" errors). This has become an all too regular phenomenon over the past few months.

Multiple players contacted support about this current haypi server failure, only to receive a reply that the Haypi support staff is away and not responding to any messages from Feb 17-25, in observance of the Chinese New Year holidays. This is a game designed to require that players support their personal and team armies with a constant supply of resources, and remain vigilant for events such as mine attack... Which is simply impossible to do if the Haypi support team does not provide a stable server. We spend money to buy coins to rebuild alliance armies, but haypi kills the armies off with server failures and does not return the lost troops.

I contacted Apple to ask that Apple enforce its standards for itunes apps, which, one would assume, includes providing reasonable efforts to keep servers running properly and reply to customer complaints when they do not. Apple's reply:

"Since the developer is not willing to warranty their product, it is highly recommended that you remove the application from any devices where it is installed, and discontinue use, as any further purchasing from this application may not be compensated by Apple in the future. You may also wish to submit any comments regarding this application on the any public forums, the developer website and the App Store review page."

Done. Until haypi provides a stable server to support the game, what they are offering is faulty and fraudulent. It is not the game it used to be, and the current support team is showing no signs of caring to remedy or mitigate the problems.

For continue server failure, BL , an alliance of server 608, goes down from raking 2nd to 3rd. How they make up this? Unfortunately, I m the leader of this alliance. And we not only lost troops, but also lost active members. and in these cases, support can't compensate. Now we have to wait until the server is OK. We are facing problems to donate in alliance and also farming as well.

Will these server ever b OK? Almost a week past, we faceting problem in log in, harvesting, donating in alliance, receiveing daily gift, farming and refreshing oasis.

Yes when will this server lag be gone? Support is supposed to be back already. And how can Hostile and Mystery keep large alliance armies when no one else can log on or stay logged in?!

I don't know how support will compensate, or may be they wont compensate. but 608 is really very badly laggy.

[support9]

Hi there,

The mentioned servers have been confirmed to be running. But we've noticed latency in those servers. We're sorry for the recent lag. We kicked off a server check on relevant servers and the lag issue must have been improved now (for details please refer to thread: viewtopic.php?f=1&t=24835).

Thank you for your unwavering support.

Best,
Angela
Haypi Team

What will support do about the starved troops of alliance and starved personal troop during the last week log in problem? Will they return them?