S117 Crashing

It's has only just started today but I has affected lots of players, it only seems to be affecting s117 as I have logged into other servers and they work fine. But whenever i try to log in "can not connect to game server" message appears and then I am booted out, it has happened to other players not just me. And when I do finally log it I am unable to open map, action or letters.

Pollard118

yep causing me problems, it won't let you attack players either

Who knows we might get a week of VIP again for compensation (sarcasm yes)

Same here! Sure hope we will get our lost troops back aswell!!!

I highly doubt it's a problem with Haypi. Must be all your devices.

[GoldenRico]

Please check your network connections and devices. The servers are fine. Thanks it's been nice

Please check your network connections and devices. The servers are fine. Thanks it's been nice

Servers are fine, eh? This is happening on s120 also, and it's happening to everyone. Connections are fine. This is a problem with HK's servers, whether it be because of a hacker or because HK's servers are just screwing up, someone needs to recognize the fact that it has to be looked into, and accounts need to be reset to before this issue occurred. If I can post here on WiFi, but can't feed my army on HK on the same WiFi at the same time, there's a problem. Unless all Andoid/iOS devices are incompatible with HK now, it's HK's issue, and you need to act like it is such.

Please stop blaming the game's errors on the people who play it. It's not a great way to get business. The customer's always right, remember?




LOL, HOWEVER, I'm a realistic person. I know that this is TOTALLY not Haypi's fault. It's never Haypi's fault. Always the internet connection. It's definitely (what 400 people's devices?) your fault. Yep.

Thanks for the continual support.

I'd like to mention the lol's I got from seeing that 4 day response time from GoldenRico. I imagine that speedy response was very, very helpful.



EDIT: So, Rico, after having spoken to Elle, and having been told that there WAS an error with s120, and knowing that s120 had the same issue as s117, is "The servers are fine." your final answer?

Thanks Rico. I'll make sure to send a angry customer support email to both my cellular and wifi operator. Im sure its their fault. They must know whats going on and why i cant connect to this game, right?

Please check your network connections and devices. The servers are fine. Thanks it's been nice

Glad to see you re there where the servers are to check. Thx.

Please check your network connections and devices. The servers are fine. Thanks it's been nice

Funny. I have full bars, DRAGON is working, and I have wifi for backup, which also works fine. Sorry, I'll go yell at AT&T and make them refund my army. Really rico?

Please stop blaming the game's errors on the people who play it. It's not a great way to get business. The customer's always right, remember?

lol corr. We should all go protest outside the haypi HQ ^.^