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when will haypi fix the shop?

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Villan

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Marquis

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Joined: Sun Nov 14, 2010 8:35 am

Location: S117

Post Mon Feb 13, 2012 12:06 pm

when will haypi fix the shop?

Mine hasn't worked since the last coin sale. strange how dragon shop loads instantly. sort it out the paypal method is alot of hassle and your support team take ages often replying with questions you've already answered in your original mail.
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Yodac

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Warlord

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Post Mon Feb 13, 2012 9:31 pm

Re: when will haypi fix the shop?

arent you already level 20? why do you still need coins?
http://www.yodac.net

Yodac wrote:People would be more interested in life, if life gave more interest in them

FOR SUPPORT: Ask me a Q.

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Vayneglory wrote: Post count doesn't matter, quit bragging about it
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Falaron

Conqueror

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Joined: Sat Jun 18, 2011 11:44 pm

Post Tue Feb 14, 2012 4:13 am

Re: when will haypi fix the shop?

ive had trouble with the shop loading for a while. on my ipod and iphone. both up to date. with wifi or 3g. i know to sit there and wait for it to load. ill let it sit for hours sometimes and wait
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Villan

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Marquis

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Location: S117

Post Tue Feb 14, 2012 10:29 am

Re: when will haypi fix the shop?

Yodac wrote:arent you already level 20? why do you still need coins?


because i still play obviously lol
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Villan

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Marquis

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Joined: Sun Nov 14, 2010 8:35 am

Location: S117

Post Tue Feb 14, 2012 10:31 am

Re: when will haypi fix the shop?

Support keep saying it's an itunes issue, but as i said dragon loads the shop straightaway alone with all other apps. strange that "this itunes issue only effects hk"
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Yodac

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Location: Yodac LLC, Ohio

Post Tue Feb 14, 2012 9:57 pm

Re: when will haypi fix the shop?

double post... *cough cough*

yeah... it takes a while, but it eventually loads for me. im skeptical its itunes, but its not a major problem. i would much rather them worry about glitched armies and fixing their problems with alliance wars and people not getting coins directly after being purchased.
http://www.yodac.net

Yodac wrote:People would be more interested in life, if life gave more interest in them

FOR SUPPORT: Ask me a Q.

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Vayneglory wrote: Post count doesn't matter, quit bragging about it
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Villan

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Marquis

Posts: 323

Joined: Sun Nov 14, 2010 8:35 am

Location: S117

Post Wed Feb 15, 2012 9:50 am

Re: when will haypi fix the shop?

it's not getting the coins, the shop doesn't load period, i'm Iphone 4 latest IOS i've tried redownloading app , rebooting phone, 3G & Wifi (which i've checked) waiting upto 2 hours in some instances and no Joy. Support just say it's itunes, i've tried all my other apps they work as does (dragon) so i'm pretty sure it's not itunes. I've also spoken to several players who have had similar problems. But as Haypi aren't listening ( i know who would have thought it) nothings being sorted so i thought i'd post here to see if others have the same problem and raise this issue where more eyes than my server support can see it as i'm not 100% convinced they understand.

On another note i was told by a friend who's often in the know on these things that Kingdom's revenue streams have dropped significantly, hence the shift in focus to Dragon. I'm no Holmes but if your customers can't accces the shop your revenues will drop.

Also I know you can use paypal, but it's alot more hassle and your coins take several days to arrive, I persist as i'm very active and need them but your casual coin buyer just doesn't bother
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Yodac

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Warlord

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Joined: Wed Jul 21, 2010 9:16 pm

Location: Yodac LLC, Ohio

Post Wed Feb 15, 2012 10:25 am

Re: when will haypi fix the shop?

It doesnt take someone in the know, to tell you that their revenue has dropped, but i would highly recommend being patient, because if it is a pronlem with haypi, it would take a new version to fix the issue, so it may take some time even if they are aware of the issue
http://www.yodac.net

Yodac wrote:People would be more interested in life, if life gave more interest in them

FOR SUPPORT: Ask me a Q.

Image

Vayneglory wrote: Post count doesn't matter, quit bragging about it
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Villan

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Marquis

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Joined: Sun Nov 14, 2010 8:35 am

Location: S117

Post Wed Feb 15, 2012 10:37 am

Re: when will haypi fix the shop?

patient pfft, when was our last update? it's been since before Xmas
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thLove

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Baron

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Location: Singapore :D

Post Wed Feb 15, 2012 4:19 pm

Re: when will haypi fix the shop?

Rushing them ain't gonna help. You can pretty much only wait.
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