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A letter to Server 59 players

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admin01

Veteran

Posts: 629

Joined: Tue May 10, 2011 5:31 am

Post Thu Jun 02, 2011 11:24 am

A letter to Server 59 players

Dear Server 59 players,

Since the hard disk of server 59 is broken, we have recovered most data after hours but we feel regret to tell you it is quite hard to recover some of the city data. This is sad news for us all. Hereby we sincerely apologize for all the losses have been caused. We fully understand players have been working very hard to get where they are and how they must be feeling when this happens to them.

We hope this letter can stop server 59 players from worrying. We should and will be responsible for the inconvenience that has caused and we will elaborate how we are going to compensate server 59 players in system letter soon.

Again we are very sorry and hope we can make things right for server 59 players and they can carry on their Haypi journey. We firmly believe we can survive this challenge by working together with our players.

Thank you for your understanding. Sorry for everything.

Haypi Kingdom Team
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herogal22

Beginner

Posts: 62

Joined: Mon Jan 31, 2011 5:47 pm

Post Thu Jun 02, 2011 11:31 am

Re: A letter to Server 59 players

Very sad to hear that :( so much hard work has gone into creating this amazing new update. I hope all s59 players will keep faith and be patient as you work even harder to amend the issues. Thank you for being a great, dedicated support team.
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Sych

Citizen

Posts: 90

Joined: Tue May 03, 2011 11:32 pm

Post Thu Jun 02, 2011 11:34 am

Re: A letter to Server 59 players

That is sad..... Now what about the big feud going on in all the other servers... Trying to donate and some cant
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Thomas

User avatar

Marquis

Posts: 345

Joined: Fri Mar 12, 2010 12:38 pm

Post Thu Jun 02, 2011 11:37 am

Re: A letter to Server 59 players

donation bug fixed, please try it now!
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zion88

Newbie

Posts: 17

Joined: Wed Jun 01, 2011 6:59 pm

Post Thu Jun 02, 2011 11:41 am

Re: A letter to Server 59 players

Thomas my account dozmin1 was stolen yesterday i lost 30,000 cavs and 8,000 cats, i also lost several coins (not sure of exact amount) all level 15 equip with horse and manual on lvl 20 enhance... What is to be done about the lost items?? (i buy coins quite a lot!!)
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Thomas

User avatar

Marquis

Posts: 345

Joined: Fri Mar 12, 2010 12:38 pm

Post Thu Jun 02, 2011 11:42 am

Re: A letter to Server 59 players

please contact support team.
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Sych

Citizen

Posts: 90

Joined: Tue May 03, 2011 11:32 pm

Post Thu Jun 02, 2011 11:42 am

Re: A letter to Server 59 players

Great... Now that i donated all my info and treasure ws lost
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Sych

Citizen

Posts: 90

Joined: Tue May 03, 2011 11:32 pm

Post Thu Jun 02, 2011 11:44 am

Re: A letter to Server 59 players

Ok its working again!
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zion88

Newbie

Posts: 17

Joined: Wed Jun 01, 2011 6:59 pm

Post Thu Jun 02, 2011 11:44 am

Re: A letter to Server 59 players

Thomas wrote:please contact support team.

I have about the account can they also reinstate what eas killed / sold to npc??
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Thomas

User avatar

Marquis

Posts: 345

Joined: Fri Mar 12, 2010 12:38 pm

Post Thu Jun 02, 2011 11:45 am

Re: A letter to Server 59 players

Sych wrote:Great... Now that i donated all my info and treasure ws lost

We just checked and your treasures are still there.
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